As Sport Leader Coach/Cluster Leader, I was responsible for:- The complete department of Team Sports and additionally Urban mobility, Racket Sports and Golf as well- Managing the department P&L, responsible for contributing >19% share to store- Piloting sales for the department- Analyzing and reviewing sales figures achieved by the department- Designing and delivering the department's commercial strategy based on the market analysis and trend- Developing business by… Show more As Sport Leader Coach/Cluster Leader, I was responsible for:- The complete department of Team Sports and additionally Urban mobility, Racket Sports and Golf as well- Managing the department P&L, responsible for contributing >19% share to store- Piloting sales for the department- Analyzing and reviewing sales figures achieved by the department- Designing and delivering the department's commercial strategy based on the market analysis and trend- Developing business by implementing commercial actions- Leading a team of Sport Leaders- Recruiting and bringing on-board fresh talent and new team members- Training & developed my team and keeping them updated and aligned to all in-house tools, skill sets and business strategies- Managing monthly development progress, mid-year reviews and year end reviews & appraisals for the team.- Managing and regulating stock flow and the department inventory- Ensuring the visual merchandising of the department- Planning and executing events related to the department Show less

Role: Digital referent & Social Media ManagerAs Digital Leader my responsibility included:- To drive more store assisted sales on our online platform( decathlon.in)- To look after the implementation of specific strategies to boost our digital TO from CG region.As Social Media Manager my responsibility included:- Managing official store pages on FB, Instagram and GMB.- To work with the design team for content creation.- To increase overall engagement and… Show more Role: Digital referent & Social Media ManagerAs Digital Leader my responsibility included:- To drive more store assisted sales on our online platform( decathlon.in)- To look after the implementation of specific strategies to boost our digital TO from CG region.As Social Media Manager my responsibility included:- Managing official store pages on FB, Instagram and GMB.- To work with the design team for content creation.- To increase overall engagement and impressions on all the platforms.- To have a reply rate of 100% with a time frame of <4hours.- To boost relevant content for increasing traffic both online and offline(in store) Show less

Role: Commercial & CRM ManagerAs a Commercial & CRM Manager, I was responsible for:- Online & Offline Campaigns for the store to create awareness and increase traffic & turnover- Key on-ground events aimed at generating a commercial boost for the store.- Handling communication across offline and online platforms- Analyzing CRM metrics to understand better catchment penetration and New User growth- Boosting New User growth within the catchment- Overall CX… Show more Role: Commercial & CRM ManagerAs a Commercial & CRM Manager, I was responsible for:- Online & Offline Campaigns for the store to create awareness and increase traffic & turnover- Key on-ground events aimed at generating a commercial boost for the store.- Handling communication across offline and online platforms- Analyzing CRM metrics to understand better catchment penetration and New User growth- Boosting New User growth within the catchment- Overall CX (customer experience) at the store- Recruiting & Developing the CRM team Show less

Role Sport Leader - Urban Mobility, Racket SportsAs a Sport Leader, I was responsible for:- Developing business by implementing commercial actions within the layout- Analyzing and reviewing sales figures achieved in the sub-section of the department- Data Analysis to manage and regulate stock flow and inventory- Ensuring the quality of my layouts and visual merchandising in my territory- Planning and executing events related to the territory

Was part of the CRM team where i used to look after :- Daily till operations.- To bring CSAT metrics under control.- To pass on customer feedback to concerned departments for better customer experience inside the store.- To maintain till discrepancy below 0.1%.