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Prashant Bishnoi Email & Phone Number
Head of Operations
at
Bharat Loans
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Operations
Location
Gurgaon, Haryana, India
Company size
Who is Prashant Bishnoi? Overview
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Quick answer
Prashant Bishnoi is listed as Head of Operations at Bharat Loans, a company with 17 employees, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Prashant Bishnoi.
Prashant Bishnoi previously worked as Senior Operations Manager at Nobroker.Com and Operations Manager at Nobroker.Com. Prashant Bishnoi holds Master Of Business Administration - Mba, Operations Management And Supervision from Mit College Of Management - India.
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Bharat Loans
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Profile bio
About Prashant Bishnoi
A seasoned professional with 10 years of expertise in strategic and operational leadership within the Banking and Financial Services sectors. Known for decisiveness and a proven ability to manage and build processes and ventures, I excel at navigating complex retail operations challenges and making informed decisions with a comprehensive understanding of banking processes and systemsProficient in Customer Relationship Management (CRM), Budget Oversight, Financial Management, and Vendor Management, I demonstrate strong Analytical Skills and Problem Solving capabilities. As an enterprising leader, I have successfully enhanced organizational processes through initiatives focused on reducing risk, increasing productivity, and improving internal controls. With strengths in Leadership, Team Management, and Interpersonal Communication. I am dedicated to Operational Excellence and Customer Satisfaction (CSAT)
Current workplace
Prashant Bishnoi's current company
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Bharat Loans
6 roles
Prashant Bishnoi work experience
A career timeline built from the work history available for this profile.
Senior Operations Manager
Current
Apr 2023 - Present
Operations Manager
- Spearheaded the definition of new strategies and policies to ensure 100% compliance with all regulations and standards. Assessed and recommended projects to management, sourcing business opportunities from these.
- Held responsibility for the Profit & Loss (P&L) of the team, overseeing PI audit and compliance for PAN India business operations. Managed Brand Revenue and Execution vertical for the zone, successfully overseeing.
- Spearheaded a user engagement initiative, elevating unique user base, usage quality Managed services for 5,000 societies across various products and projects.
- Led 15 service initiatives projects on a nationwide scale and introduced 7 initiatives personally, fostering business growth and innovation.
- Implemented measures resulting in a significant improvement in customer satisfaction, raising CSAT from 73% to 97%. Enhanced Google Play Store ratings from 2.9 to 4.4, reflecting increased user satisfaction and trust.
- Achieved operational efficiency doubling, optimizing processes and workflows to drive productivity and cost-effectiveness. Reduced churn rate to 6.2% from 17.8%, while increasing usage by 122%
Apr 2022 - Jun 2024
Operation Manager
- Key Result Areas
- Strive to be the best in Fintech with top-tier policies and processes.
- Successfully set up the structure for Fintech Operations.
- Achieved automation of loan processing and disbursal within TAT.
- Managing/monitoring centralized disbursal operations, encompassing overall Lending/Loan Operations,
- Payment Solutions (RTGS/NEFT), Vendor Management, and Customer Service for all loans across India.
Dec 2018 - Mar 2022
Team Leader- Operations
- Handled Two Wheeler, Cash Loan, and Consumer Durable underwriting teams.
- Managed a team of 25 on-roll employees, demonstrating strong Team Motivation and Workforce Management.
- Implemented policy and process changes to improve productivity, achieving key indicators like TAT/SLA and error rates.
- Conducted performance management activities, including quality evaluations and compliance checks.
- Delegated tasks, set deadlines, and monitored team performance, utilizing effective Staff Oversight and Performance Management.
- Discovered training needs and provided coaching, fostering Teamwork and Interpersonal Communication.
Sep 2017 - Dec 2018
M Pesa Service Operations
- Expertise in File Login (Retailers Credit and Loan against Inventory) and CAM Making.
- Coordinated with sales for resolving credit queries, showcasing strong Stakeholder Management and Interpersonal Communication.
- Processed files as per process rules and inserted data into systems, ensuring adherence to Industry Standards and Operational Excellence.
- Generated and checked customer CIBIL records to identify repayment history and existing loans.
- Analyzed income documents and bank statements to calculate customer eligibility as per norms.
- Conducted telephonic PDs on all cases and recommended cases to the credit manager for decision-making.
Nov 2014 - Aug 2017
2 education records
Prashant Bishnoi education
Master Of Business Administration - Mba, Operations Management And Supervision
Bachelor Of Commerce - Bcom, Business/Commerce, General
FAQ
Frequently asked questions about Prashant Bishnoi
Quick answers generated from the profile data available on this page.
What company does Prashant Bishnoi work for?
Prashant Bishnoi works for Bharat Loans.
What is Prashant Bishnoi's role at Bharat Loans?
Prashant Bishnoi is listed as Head of Operations at Bharat Loans.
Where is Prashant Bishnoi based?
Prashant Bishnoi is based in Gurgaon, Haryana, India while working with Bharat Loans.
What companies has Prashant Bishnoi worked for?
Prashant Bishnoi has worked for Bharat Loans, Nobroker.Com, P C Financial Services Private Limited, Home Credit Us, and Vodafone.
How can I contact Prashant Bishnoi?
You can use AeroLeads to view verified contact signals for Prashant Bishnoi at Bharat Loans, including work email, phone, and LinkedIn data when available.
What schools did Prashant Bishnoi attend?
Prashant Bishnoi holds Master Of Business Administration - Mba, Operations Management And Supervision from Mit College Of Management - India.
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