With over 12 years of work experience, I am a passionate and results-oriented product manager who thrives on solving complex problems and delivering innovative solutions. I have a strong background in product management, user research, agile project management, and product road mapping.At Assistian, I am responsible for translating the user requirements to over 40 product features, supervising the integration test and logging the defects and feedback, defining the acceptance criteria and conducting the UAT, and developing and maintaining project charters, plans, timelines, and reports. I also collaborate with cross-functional teams, including developers, contractors, and BPOs, to define the project scope and timeline, and plan and execute training sessions and workshops for users across six countries. Some of the skills that I use on a daily basis are user research, agile project management, product road mapping, scrum, and product strategy.