Yellow-Sponge Productions/Academy - that's the world were I now belong to. Through Yellow-Sponge Academy's first-ever 'Values and Life-Skills' education platform, am thrilled to be playing a small part in preparing our students for the future - a future that will need them to be responsible citizens and better human beings.A Certified DiSC Trainer and have 20 years of extensive Operations Management experience in BPO's and Shared Services covering Customer Service, Knowledge Processes, Hardware Support and Remote Security Management. Developed and executed business strategies across diverse functions and geographies that include Australia, UK, Ireland and the USA.Responsible for transforming existing businesses and establishing a culture of creative thinking across functions.An expert at working with people, establishing learning and development models, building an ever-ready talent pipeline and seamlessly transitioning large scale projects.I enjoy mobilizing others to deliver results, overcoming obstacles and challenges with tenacity, sorting clutters and reducing complexity, owning up things and following it through to completion, root-causing issues and applying corrective and preventive measures, mentoring and developing colleagues and taking measured and calculated risks.
Listed skills include Returns, H2, Visual Representation, Driving Operational Excellence, and 122 others.