Director, Healthcare Engineering
CurrentResponsible for ensuring that the software development team operates efficiently and effectively, delivering high-quality software products that meet business objectives and exceed customer expectations. Specializing in Digital HealthOverlooking 300+ people, cross teams and across multiple geographical locations, my role is to bring in a harmony with respect to delivery excellence and give a unified experience to all the customers.Create a stress-free environment for the employees to meet the product and customer goals by setting clear and concise directions with reasonable expectationsHave an easy and equally challenging conversations with the internal and external customers on their vision and roadmap.Success in this role resulted in customer retention, implementation of more efficient systems, streamlined processes and increased or new revenue stream creation.EBIT and Average CSAT numbers above company standards year on year.