• Generating business & meeting revenue targets for the Western Region along with Domestic Business in the organisation• Designing new travel products across both international & domestic markets• Administering workflow, ensuring smooth running of processes, optimization, & compliance across all products & services• Supporting new business requirements by developing and implementing operational support plan• Establishing and monitoring Business Operation’s staff performance and development goals, set objectives, establish priorities, monitor and evaluate results with performance feedback• Developing short and long-term strategic plans including annual business plans, media, promotion and innovation pipelines to achieve deeper market penetration & capitalizing market opportunities• Exploring potential business avenues & managing marketing & sales operations for achieving the business targets; initiating market development efforts and increasing business growth • Leading & monitoring performance of highly qualified team members to ensure process efficiency and meeting of individual & group targets• Restructuring operations and introducing important measures to bring in profitability which include establishment of new local offices, strategic partner alliances for business processes and team re-organization

• Administered the entire gamut of activities related to Brand Development & Product Management• Developed a strong inventory base within the first 3 month of operations• Achieved 15% market share in initial year of operations by penetrating the Hostel / PG Markets in Kota • Ensured workforce provided high standard of operational and support services

• Strategized & conceptualized new products and processes, gathered requirement from different stakeholders and conducted CBA• Developed new travel products across both international & domestic markets• Maintained and managed internal and external partnerships, requirement analysis, prioritization and negotiations of terms with the technology team• Assessed business partners for B2B and B2C business – understood the feasibility of partnering with vendors for various product solutions• Administered workflow, ensured smooth running of processes, optimization, & compliance across all products & services• Provided support to new business requirements by developing and implementing operational support plan • Established and monitored business operation’s staff performance and development goals, set objectives, established priorities, monitored and evaluated results with performance feedback

• Introduced Eco Warrior Concept (Manali to Khardungla, Leh bicycle expedition)• Served to the various Corporates as a freelance consultant,o National Geographic Channelo Times of India• Provided consultancy to:o Aahana - The Corbett Wilderness for complete operational setup in the resort and the Sales & Marketing.o Monolith Resorts for operational setup and handled Sales & marketing activities to maximise the revenues.

• Liaised closely with the IT team for developing the websites for B2B & B2C verticals.• Evaluating business partners for B2B and B2C business – understanding the feasibility of partnering with vendors for various product solutions.• Handled a MICE movement of 800 pax to Kathmandu and executed an Event for them at Soaltee Crown Plaza.• Accountable for:o Designing new products as per the market requirements.o Negotiating with the airlines and hotels and the local vendors.o Providing the regular products to the sales and operations teams.o Making marketing plans to promote the products designed.

• Launched and successfully executed series & charter movements to different locations for the organisation.• Designed travel products for the organisation on PAN India Level.• Planning & Budgeting for the next coming travel season to invest in developing a profitable product.• Working closely with the Marketing team to create a successful marketing plan for the new launched products.• Working closely with the IT – team to manage the portal (www.yatra.com) with the regular products & banner updates.• Involved in the negotiations with the Airline, Hotels & other vendors for the all the pre purchase inventory.• Imparting Regular Product trainings to Pan India teams.