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Pratabh Venugopal Email & Phone Number
Vice President - Business
at
Cautio
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Vice President - Business
Location
Bengaluru, Karnataka, India
Company size
Who is Pratabh Venugopal? Overview
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Quick answer
Pratabh Venugopal is listed as Vice President - Business at Cautio, a company with 30 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Pratabh Venugopal.
Pratabh Venugopal previously worked as Vice President Business at Cautio and Customer Success Strategist at Startups. Pratabh Venugopal holds Bachelor'S Degree, Art/Art Studies, General from Rajasthan Vidyapeeth University.
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Cautio
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Profile bio
About Pratabh Venugopal
Customer Success is the main ingredient of any organization’s success. You will succeed if you have delighted customers. Don’t settle for satisfied.I am a Customer Success Strategist and Partnership Professional; clocking in an impressive 18 years of “Transforming Customer Journey” in the corporate & start-up realm.As the go-to "Customer Success Guy" for founders and leadership teams, I specialize in developing value-based, data-driven strategies for transformative technology solutions. I prioritize customer needs, leading projects with a meticulous approach akin to Jarvis from Iron Man.Some of the triumphs include:👉 Built Customer Success team ground up at Loconav; Transformed the client onboarding process; increased the conversion of pilots from 15% to 60%, adding USD 500K in ACV within 15 months.👉 Managing a 100+ client portfolio with a 90% renewal rate; elevating CSAT from 25% to 75% and NPS from 28% to 50%.👉 Led the Partner Excellence division and drove a remarkable 50x revenue growth in APAC and EMEA markets within 6 months.👉 Conducted Product-Market Fit for Revsure.ai in the Indonesia, Malaysia, Singapore and Australia Markets - while utilizing the right Network in the international space.If you want to chat about customer success, marketing automation, entrepreneurship, or partner excellence, I would love to hear from you!Email ID. - pratabh.venugopal@gmail.comCustomer Success SkillsNew Setup | Implementation & Onboarding | Customer Engagement & Advocacy |Training | Up-Selling & Cross-Selling | CSAT | NPS | Go-to-Market | Project Management | Growth Hacking | International Market Penetration | GTMDomain SkillsSaaS | EV | Deep-Tech | Logistics
Current workplace
Pratabh Venugopal's current company
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Cautio
10 roles
Pratabh Venugopal work experience
A career timeline built from the work history available for this profile.
Vice President Business
Current
Apr 2024 - Present
Customer Success Strategist
Current
Startups
Helping companies develop customer-centric policies and strategies with a focus on customer care, product development, GTM, Sales Strategy, Product -Market Fit, Marketing Strategy and Sales to ensure a positive customer experience. Client Portfolio - EV, Deep-Tech, Logistics (Last Mile and Fleets)🌟 Building Customer Journey and Customer Success team in the.
Feb 2023 - Present
Customer Success Lead
Fronted the overall customer success while partnering with the founder on critical projects and go-to-market strategies.🌟 Transformed the client onboarding process, reducing onboarding time from 7 to 3 days with a comprehensive framework and checklist within a 2-month engagement.🌟 Collaborated with the product team to develop new features and enhancements.
Feb 2023 - Sep 2023
General Manager - Customer Success - (Global Saas)- At Loconav Inc
I established the entire customer success division of 35 members and defined the customer journey, fostering a culture of customer-first, collaboration and continuous improvement. 🌟 Worked with Chief Strategy Officer; revamped the worldwide pilot program, and increased the conversion of pilots from 15% to 60%, adding USD 250K in ACV within 8 months.🌟.
Jan 2022 - Feb 2023
General Manager - Partner Excellence
Led the Partner Excellence division and drove a remarkable 50x revenue growth in APAC and EMEA markets within 6 months. I worked with top management and clients with a focus on regional customer need identification and product improvisation to meet their needs.🌟 Driven New Market Penetration in APAC - Closed major deals and expanded the company's presence.
Aug 2021 - Jan 2022
Lead - Customer Success
Was handpicked to lead the Customer Success Setups for all startups onboard with the organization.🌟 Partnered with Founders to set the overall vision and strategic plan for the Customer Success Department, focusing on driving product adoption, customer satisfaction, and revenue growth through gross renewals and net retention improvements 🌟 For startups.
Jul 2020 - Jul 2021
Manager
I accomplished Customer Success and Project Management for a large portfolio of customers with a Total Contract Value (TCV) of 7.5M USD. Led multiple teams of Integration, Implementation and India Customer Success.🌟 Revamped customer support processes and reduced client response Time to Resolution (TAT) by 50% and saved USD 50k by implementing end-to-end.
Apr 2016 - Jun 2020
Project Manager
Led the Project Success; while ensuring profitability, before time completion and cost optimization.🌟 Delivered 13 successful projects, showcasing effective project management skills.🌟 Implemented innovative solutions in 5G, AI, and cloud technologies, driving project success and customer satisfaction.🌟 Negotiated 500K USD savings during vendor onboarding.
Jan 2014 - Apr 2016
Project Manager
🌟 Successfully delivered 30 projects for telecom and financial service providers across Asian and European markets.🌟 Set up operations for the top 3 Indian telecom providers.
Jul 2004 - Dec 2013
2 education records
Pratabh Venugopal education
Bachelor'S Degree, Art/Art Studies, General
Rajasthan Vidyapeeth University
Ahla (American Hotel Lodging Association), Hotel Management
Presidency College Of Hotel Management
FAQ
Frequently asked questions about Pratabh Venugopal
Quick answers generated from the profile data available on this page.
What company does Pratabh Venugopal work for?
Pratabh Venugopal works for Cautio.
What is Pratabh Venugopal's role at Cautio?
Pratabh Venugopal is listed as Vice President - Business at Cautio.
Where is Pratabh Venugopal based?
Pratabh Venugopal is based in Bengaluru, Karnataka, India while working with Cautio.
What companies has Pratabh Venugopal worked for?
Pratabh Venugopal has worked for Cautio, Startups, Revsure Ai, Loconav, and Turbostart.
How can I contact Pratabh Venugopal?
You can use AeroLeads to view verified contact signals for Pratabh Venugopal at Cautio, including work email, phone, and LinkedIn data when available.
What schools did Pratabh Venugopal attend?
Pratabh Venugopal holds Bachelor'S Degree, Art/Art Studies, General from Rajasthan Vidyapeeth University.
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