Pratap Kumar Behera
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Pratap Kumar Behera Email & Phone Number

Service Delivery Manager at NTT DATA
Location: Dublin, County Dublin, Ireland 6 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Service Delivery Manager
Location
Dublin, County Dublin, Ireland
Company size

Who is Pratap Kumar Behera? Overview

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Quick answer

Pratap Kumar Behera is listed as Service Delivery Manager at NTT DATA, a company with 41529 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Pratap Kumar Behera.

Pratap Kumar Behera previously worked as Senior Service Delivery Manager at Tech Mahindra and Senior Service Delivery Manager at Tech Mahindra. Pratap Kumar Behera holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from University Of Berhampur.

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Email format at NTT DATA

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NTT DATA

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Profile bio

About Pratap Kumar Behera

I am a results-driven and highly experienced IT Service Delivery Manager and IT Operations Manager with over 21 years of expertise in delivering exceptional IT services while ensuring the smooth, efficient operation of IT infrastructures. My dual role allows me to seamlessly manage both the service delivery lifecycle and the day-to-day operations of IT systems, ensuring that both customer expectations and internal performance objectives are met with excellence.In my role as IT Service Delivery Manager, I have a proven track record of managing large-scale service delivery projects, optimizing service quality, and fostering strong relationships with clients, stakeholders, and cross-functional teams. I specialize in aligning IT service delivery strategies with business goals, implementing ITIL best practices, and ensuring the efficient execution of service level agreements (SLAs) to drive business value and client satisfaction.As an IT Operations Manager, I am responsible for the operational integrity of enterprise IT systems, ensuring high availability, security, and performance across all platforms. I manage critical IT processes, such as incident and change management, resource planning, and IT asset management, while identifying opportunities for automation, optimization, and cost savings. My ability to balance tactical operational needs with long-term strategic planning enables me to drive continuous improvement and innovation in both service delivery and IT operations.I am passionate about leadership and team development, with a focus on empowering my teams to perform at their highest potential. Through strong communication, collaboration, and a commitment to excellence, I ensure that IT services are delivered reliably, and operational goals are consistently achieved. Whether optimizing existing systems or implementing new technologies, I am dedicated to delivering measurable improvements that support business growth and transformation.

Current workplace

Pratap Kumar Behera's current company

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NTT DATA
Ntt Data
Service Delivery Manager
Dublin, IE
Website
Employees
41529
AeroLeads page
6 roles

Pratap Kumar Behera work experience

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Service Delivery Manager

Dublin, IE

Senior Service Delivery Manager

Current

Pune, Maharashtra, India

Sep 2023 - Present

Senior Service Delivery Manager

Dublin, County Dublin, Ireland

Dec 2016 - Sep 2023

Operations Project Manager

Pune, Maharashtra, India

Jan 2013 - Dec 2016

Lead Software Engineer

Pune, Maharashtra, India

Jun 2011 - Jan 2013
3 education records

Pratap Kumar Behera education

Bachelor Of Engineering - Be, Electrical And Electronics Engineering

University Of Berhampur

Education record

Agile Project Management

Education record

Itil 4 Foundation
FAQ

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What company does Pratap Kumar Behera work for?

Pratap Kumar Behera works for NTT DATA.

What is Pratap Kumar Behera's role at NTT DATA?

Pratap Kumar Behera is listed as Service Delivery Manager at NTT DATA.

Where is Pratap Kumar Behera based?

Pratap Kumar Behera is based in Dublin, County Dublin, Ireland while working with NTT DATA.

What companies has Pratap Kumar Behera worked for?

Pratap Kumar Behera has worked for Ntt Data, Tech Mahindra, and Aricent Technologies (Holdings) Limited.

How can I contact Pratap Kumar Behera?

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What schools did Pratap Kumar Behera attend?

Pratap Kumar Behera holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from University Of Berhampur.

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