Prateek Bharadwaj

Prateek Bharadwaj Email and Phone Number

Customer Success Engineer II @ Rubrik
Bengaluru, KA, IN
Prateek Bharadwaj's Location
Bengaluru, Karnataka, India, India
About Prateek Bharadwaj

As a Customer Success Engineer 1 at Rubrik, I am passionate about delivering exceptional results and solving complex problems for our clients. With a Bachelor of Technology degree in Cloud Technology and Information Security from Jain University, I have a strong foundation in cloud computing.I joined Rubrik as an intern in 2023 and quickly transitioned into a full-time role, thanks to my customer-centric approach and problem-solving skills. I am motivated by innovation and learning, and I look forward to growing my skills and career with Rubrik.

Prateek Bharadwaj's Current Company Details
Rubrik

Rubrik

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Customer Success Engineer II
Bengaluru, KA, IN
Website:
rbrk.co/linkedin
Employees:
4498
Prateek Bharadwaj Work Experience Details
  • Rubrik
    Customer Success Engineer Ii
    Rubrik
    Bengaluru, Ka, In
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  • Rubrik
    Customer Success Engineer 1
    Rubrik Aug 2023 - Present
    Bengaluru, Karnataka, India
    Working under the Proactive Support Function at Rubrik.Expertise in handling and troubleshooting tickets related to Cluster operations, including node issues (bad/stale), hardware issues (Node, HDD, DIMM, PSU, CMOS, Metadata SSD, Chassis, NIC), and software complications (Read-only Disk, File system Partition issues across OS/Log/Tmp/Inode).Adept at working with Rubrik H/W and third-party servers from HP and Dell.Experienced in utilizing JIRA, Confluence, Salesforce, Salesforce-Lightning, Sentry-AI, and Grafana for effective support and troubleshooting.Part of the Case Progress Team, addressing CSE queries and aiding in case progression.Mentored new joiners by guiding them through proactive operations and Cluster Data Management (CDM).Played a pivotal role in process-related initiatives, contributing to the creation of Knowledge Base Articles (KBArticles) and Supportability JIRA for product improvements.
    View
  • Rubrik, Inc.
    Customer Success Engineer - Intern
    Rubrik, Inc. Feb 2023 - Jul 2023
    Bengaluru, Karnataka, India
    View
  • Learn With Ritu Arora
    Video Editor
    Learn With Ritu Arora May 2022 - Aug 2022
    Remote
    - Responsible to edit educational videos and create thumbnails for Learn with Ritu Arora YouTube channel.- Experience in editing reels - Also responsible for editing videos for a Udemy course by Ritu Arora

Prateek Bharadwaj Education Details

Frequently Asked Questions about Prateek Bharadwaj

What company does Prateek Bharadwaj work for?

Prateek Bharadwaj works for Rubrik

What is Prateek Bharadwaj's role at the current company?

Prateek Bharadwaj's current role is Customer Success Engineer II.

What schools did Prateek Bharadwaj attend?

Prateek Bharadwaj attended Jain (Deemed-To-Be University).

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