Guest Experience Team Member
Current- Understand and display knowledge about a particular event by navigating the arena, identifying emergency exists, knowing details about the event, such as promotions or giveaways, and team informations- Welcome guests entering the arena, examines and verifies tickets, provides the location of the box office and baggage claim, and helps guests navigate through the arena- Assist guests in the arena to provide exceptional experience by monitoring sections, assist fans with seating, direct fans to in-arena dining options, resolve seating issues, and resolve any altercations- Provide exceptional guest services to all the fans in the arena