Prateek George, Mba, Pmp Email & Phone Number

Secaucus, Nj, Us

Secaucus, New Jersey, United States

In this current role, my core responsibility is to manage quality-related project activities and deliver project updates directly to senior quality leadership to facilitate decision-making. Here I spearhead end-to-end product management from conceptualization to final design review to product launch in collaboration with engineering, manufacturing, operations, and production teams. Notable Achievements:• I aligned project quality requirements with business strategies and ensure consistent application throughout the project in coordination with the NPI project managers, engineering, and manufacturing teams to enhance customer experience.• I developed thorough understanding of the NPI product and defined related project quality requirements in Microsoft ADS; secure CI acceptance of System Epic's to ROM to satisfy Feasibility and Planning milestone compliance• I managed and monitored project quality KPIs such as RTY, Cpk, FMEA, Control Plan, Reliability, PPAP, Training, and IFA) and analyzed results at key major milestones and proposed roadmap for improvement.•I identified specific customer requirements with marketing and delivery teams, and supported customer acceptance plans using traceability matrix ensuring test coverage by project teams to achieve customer success.•I utilized six-sigma and DMAIC methodology to form a data-driven improvement cycle throughout production environment.•I conducted Design FMEA during NPI design phase and Process FMEA post-design using “3 Path” methodology to ensue minimized product malfunctions; maximized product life, high first pass yield and reduced safety and regulatory concerns.•I promoted and facilitated 8D process for resolving critical and blocking supplier and internal process/product issues using Itron 8D tool (PDCA’s - Problem Diagnosis and Cause Avoidance)•I formulated and reviewed PPAP product/process specifications for all projects throughout the project lifecycle in collaboration with engineering department.

Greenville, South Carolina Area

•New Product development (Itron Product Lifecycle) Quality lead responsible for collaborating with engineering, design, manufacturing, operations and production through a gated change management process from concept to design review to new product launch.•Led Quality (Project Manager) in project phases for quality deliverables & inputs and maintain schedule (TTM) while achieving customer and quality-related goals for new projects•Manage project quality KPIs (RTY, Cpk, FMEA, Control Plan , Reliability, PPAP, Training, IFA etc), milestone maturity guidelines and analyze results at key major milestones and propose roadmap for improvement •Facilitated weekly meetings with NPI project managers and manufacturing for regular communication to review quality deliverables status and any quality issues with external customers, suppliers and internal plant operations.•Developed quality plans for multiple new product launches by verifying customer requirements and implementing in design and production.•Monitored and control production process yields to drive corrective actions for top pareto defects, process capability (Cpk) on key product and process characteristics using SPC and ensure Itron Product Lifecycle (NPI) KPI requirements for pre-pilot and pilot milestones.•Worked with Operations and Production to ensure new processes have standard operating procedures & they are being followed on the assembly line.•Facilitated Design FMEA during NPI design phase using “3 Path” methodology, assigned and tracked actions to engineering in ADS.•Facilitated Process FMEA with Manufacturing and Operations to ensure high RPN's are driven to resolution.•Supported Supplier Quality engineers in supplier selection EVAL/process audit and identified critical components using Parts Validation List (PVL) to determine PPAP's requirements at Planning milestone for new products.

Austin, Texas

In this previous role, I acquired and solidified ergonomics of assemblers' knowledge and improved utilization of personnel, machine tool innovations in assembly and testing techniques by introducing pick to light systems. I addressed and resolved internal and external packaging issues and maintained a log of racks and containers.Moreover, I rendered new facility layout using MS Visio to enhance usage of space after implementing pre-kitting/modular and assembly modular cabinet drawers.Key Accomplishments:• I eradicated all types of waste by implementing lean transformation tools, 5S and cost-efficient methods to ensure the continuation of streamlined processes.

Chennai

While serving Amazon, I identified and swiftly resolved customer Kindle-content complaints by using "5-Why" analysis to deliver top-notch customer experience. I operated a Remedy Ticketing Tool (CRT) JIRA for troubleshooting Kindle-content complaints. I also orchestrated floor activities on daily basis and ensured periodicals published to the subscribers within the SLA for both managed and unmanaged. I maintained the QA reference project for 179 E-ink newspapers and 124 magazines and tracking with the publisher when necessary. I also developed monthly, end-of-quarter reports, including analysis for leadership team and for quality improvement program outcomes studies.Proudest Achievements:• I drove significant process enhancements to analyze and provide solutions to the queries raised by both the Kindle publisher and customer in coordination with development, software, and IT operations teams.

Master Of Business Administration - Mba, Executive

Master Of Science (Ms), Industrial Engineering

Courses Ergonomics and Industrial Engineering Advanced engineering economics Statistics Operations research Production and inventory.

Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering