• Partnered with merchandising team to plan and execute floor moves,merchandise placement, and overall sales set-up.• Grew mobile, laptop, TV panels and Home appliances business at define catchment and boosted profits.Applying proactive management strategies and enhancing sales training.• Worked actively with mobile, laptop, TV panels and Home appliances Category team to create daily and weekly sales plans based on weekly sales trends.• Motivated associates to consistently deliver effective selling behaviorsthrough coaching and recognition.• Managed inventory and receiving operations to maintain optimal stocklevels and meet expected demands.• Managed senior-level personnel working in marketing and salescapacities.• Trained personnel in equipment maintenance and enforced participationin exercises focused on developing key skills.• Trained store personnel on product features to drive sales and increaseproduct awareness.• Mentored team members to enhance professional development andaccountability in workplace.

• Processed customer requests for statements, ordering additionalchecks, and updating customer personal information in database.• Increased daily sales by upselling banking products and financialservices to customers.• Worked with clients to address and respond to client and partnershipmanagement issues.• Analyzed customers' financial information to deliver personalizedaccount guidance.• Performed banking, business administration and financial tasks toguarantee five-star service for clients.• Assisted customers with setting up or closing accounts, completing loanapplications, and signing up for new services.• Provided advice on different bank products and financial options.

Completed research, compiled data, updated spreadsheets, and producedtimely reports.*Prepared project presentations and reports to assist senior staff.*The objective was to understanding shopper profile and evaluatingcustomer satisfaction with current shopping experience in the store.*Collected, arranged, and input information into database sy