Prateek Chhabra Email & Phone Number

Coquitlam, British Columbia, Canada

Burnaby, British Columbia, Canada

• Configured, installed, and supported Squirrel POS products to meet client and company objectives.• Delivered end-user training for new system implementations and upgrades in live environments.• Installed and troubleshooted both hardware and software components for Squirrel POS customers.• Managed remote and cloud POS implementations, ensuring seamless setup and operation.• Built custom POS configurations and databases tailored to client needs.• Installed and provided training on certified third-party applications.• Documented and reported on project progress and completions in a timely manner.• Acted as a professional representative of the company during all client interactions.• Collaborated with the implementation team to ensure project success

• Configured and troubleshooted software and network systems to ensure smooth operations.• Installed software and set up printers and peripherals for end users.• Diagnosed, repaired, and upgraded PC software and equipment for optimal performance.• Imaged workstations for new deployments to streamline rollouts.• Responded to customer inquiries, providing timely and effective solutions.• Managed record-keeping and asset tracking to maintain accurate inventory.• Supported various departments based on workload and business needs.• Proactively aligned service delivery with client requirements to meet expectations.• Delivered orientations on computer and printer usage to enhance user efficiency.

Vancouver, British Columbia, Canada

Surrey, British Columbia, Canada

Bachelor Of Technology - Btech, Information Technology

4th year B-tech student at Kwantlen Polytechnic University.

Diploma Of Education, General Studies, Gpa: 3.71