Specialist 2 Inside Product
• Develop a deep understanding of Dell’s products or services, including their technical capabilities, functionalities, and integration possibilities. Staying updated with the latest industry trends and competitive landscape. Work on cutting edge technologies like AI, Gen AI, NLP, Big Data etc. • Build and maintain relationships with potential customers, understanding their pain points and establishing trust through technical expertise. Act as a technical advisor throughout the sales cycle, addressing customer queries and concerns.• Preparing and delivering compelling presentations, demonstrations, and proofs-of-concept (POCs) to showcase Dell's products or services. Clearly articulate the features, benefits, and value proposition of the solutions to potential customers. • Work efficiently in a demanding, multi-cultural, multitasking environment with changing priorities and challenging deadlines by providing customers and internal stakeholders with technical product advice and demonstration during presales discussions.• Worked as a Customer Experience Engineer (CXE) along with sales team based in USA to generate a revenue of $16M with a pipeline of $25M for Commercial East Accounts in FY24.• Received Multiple awards and recognition by US Sales team for my contribution towards cracking some great customer deals and customer satisfaction as a Customer Experience Engineer (CXE).• Lead multiple internal technical and soft skills bootcamps to help the team align with Dell Technologies go to market strategies. • Part of Workload Warriors team, that works on understanding the customer workloads and designing optimal solution.• Mentored 5 highly potential associate sales engineer analysts.• Actively been a part of the technical hiring team for the past 2 years.• Achieved 100%+ Quota consecutively for 12 Quarters