As a Cinema Business Head of PVR, I'm responsible for unit P&L and day to day operations of the cinema, food and beverage, marketing, licensing, human resource, learning & development, health & safety, liaison, film and theatre booking.I'm also responsible for reviewing, shaping and transforming the operational delivery model, whilst driving consistency in people, processes and systems. My role is to ensure the Operations Team works in harmony with other departmental functions, delivers… Show more As a Cinema Business Head of PVR, I'm responsible for unit P&L and day to day operations of the cinema, food and beverage, marketing, licensing, human resource, learning & development, health & safety, liaison, film and theatre booking.I'm also responsible for reviewing, shaping and transforming the operational delivery model, whilst driving consistency in people, processes and systems. My role is to ensure the Operations Team works in harmony with other departmental functions, delivers an excellent and compliant standard that fully meets company and customer requirements and delivers the financial targets and KPls set by the business.I have a proven and consistent track record of delivering measurable and sustainable operational improvements in customer satisfaction, employee engagement, health and safety, financial, and compliance performance, which in turn has facilitated rapid and profitable growth for the business. Show less

6 months in Cinema Operations as a front liner to understand the process flow.Worked 2 months in support functions (Security/ IT/ Maintenance/ HK/ Admin) to understand its working in conjunction with Operations.Worked 3 month utilizing the knowledge gained with the role of Buddy Trainer.Presented to GM HR, Regional Training Manager and CGM as an assessment on knowledge gained in aforementioned areas.

Exposure in Four core departments of hotel i.e.:- Food & Beverage- Front Office- Kitchen- Housekeeping