Prateek Dahal Email & Phone Number

London, England, Gb

London Area, United Kingdom

Stevenage, England, United Kingdom

Day-to-day tasks include managing project resources, generating work orders, stakeholder relationship management and providing administrative supportAnalysing and streamlining existing processesUtilising a CRM system on MS Dynamics for asset management and coordinating engineers, ensuring compliance with client SLAs Other tasks include maintaining project documentation, report generation and project planningNotable projects: mobile devices upgrade/network… Show more Day-to-day tasks include managing project resources, generating work orders, stakeholder relationship management and providing administrative supportAnalysing and streamlining existing processesUtilising a CRM system on MS Dynamics for asset management and coordinating engineers, ensuring compliance with client SLAs Other tasks include maintaining project documentation, report generation and project planningNotable projects: mobile devices upgrade/network migration for a public sector client and large scale hardware lease return for an international corporation Show less

London, England, United Kingdom

Contracted through the Adecco Group UK & Ireland, worked on the integration of Epic Systems, an electronic patient record system into the country's public health infrastructure. Worked on the Cardiology team with a specific focus on Non-Invasive Cardiology.Collaborated with various clinical and non-clinical stakeholders to integrate disparate workflows into a unified one based on the end-users’ needsParticipated in various phases of the implementation process, encompassing data… Show more Contracted through the Adecco Group UK & Ireland, worked on the integration of Epic Systems, an electronic patient record system into the country's public health infrastructure. Worked on the Cardiology team with a specific focus on Non-Invasive Cardiology.Collaborated with various clinical and non-clinical stakeholders to integrate disparate workflows into a unified one based on the end-users’ needsParticipated in various phases of the implementation process, encompassing data collection, testing, and all intermediary tasksOther tasks involved meeting facilitation, user training, data migration and documentation Show less

Enfield, England, United Kingdom

One aspect of this role involved guiding patients to the designated stations and facilitating a smooth flow through the vaccination centre, thus optimising the vaccination process. This entailed addressing any inquiries they had regarding logistics or the vaccine itselfThe other responsibility consisted of performing a range of administrative tasks aimed at meticulously recording patient vaccination data before their doses were administered

London, England, United Kingdom

Reported directly to the Head of IT, responsible for end-to-end IT support, including hardware, software, networking, videoconferencing and telephonyProvided administration for Mac, Windows, Google Workspace, Active Directory, JAMF, Salesforce and Microsoft OfficeEstablished a knowledge base, created self-service documentation, and updated IT policies to adapt to COVID-19 changes.Notable projects: office remote transformation allowing staff to work from home due to… Show more Reported directly to the Head of IT, responsible for end-to-end IT support, including hardware, software, networking, videoconferencing and telephonyProvided administration for Mac, Windows, Google Workspace, Active Directory, JAMF, Salesforce and Microsoft OfficeEstablished a knowledge base, created self-service documentation, and updated IT policies to adapt to COVID-19 changes.Notable projects: office remote transformation allowing staff to work from home due to lockdown measures, asset inventory system upgrade and Azure Active Directory migration Show less

East Molesey, England, United Kingdom

Ensured the successful delivery of organisation-wide projects by collaborating with stakeholders, managing project staff and coordinating meetingsOversaw testing and created comprehensive project documentationSupported both the project manager and business analyst in their responsibilities, given the small team sizeNotable projects: Windows 10 rollout across multiple sites and mobile devices upgrade

Tower Hill, England, United Kingdom

Joined as an apprentice, providing 1st and 2nd line technical support and administering the telephony systemExclusively oversaw all Mac devices within the organisation, including device configuration, technical support, and maintenanceProvided critical support to the front-of-house staff on a part-time basisNotable projects: played a significant role in upgrading the POS system, introducing MDM for tablet management, implementing a networked key management system and… Show more Joined as an apprentice, providing 1st and 2nd line technical support and administering the telephony systemExclusively oversaw all Mac devices within the organisation, including device configuration, technical support, and maintenanceProvided critical support to the front-of-house staff on a part-time basisNotable projects: played a significant role in upgrading the POS system, introducing MDM for tablet management, implementing a networked key management system and Office365 migration Show less

Bachelor'S Degree, Computer Science

Higher National Diploma, Ict Professional Competence

Higher National Diploma, Ict Systems And Principles