Prateek Ranka Email & Phone Number

Bengaluru, Karnataka, India

● Conducted customer business research, collected market data, business use cases and configured the demo system to facilitate seamless demo sessions● Organized and led customer workshops, product clarifications, and professional service activities● Mapped requirements and defined SOWs leading to signing contracts worth USD 300,000● Built traceability matrix to track the customer requirement from documentation to sign off● Coordinated the internal product development to the extent of client solutioning● Led the customer interactions and presented feedback to the Product and Engineering forum● Created and maintained workflow diagrams to document the user journey within the product● Conceived the organization’s buddy program and trained 3 new employees

Hyderabad, Telangana

● Managed and nurtured an existing roster of 10 global affiliates by offering customized bundles, subscription models, and personalised commissions to contribute 20% of e-learning revenue● Successfully onboarded 3 new affiliates with a combined monthly traffic of 1 million users● Spearheaded the communication and implementation of the organization’s single product approach with external stakeholders

Bengaluru, Karnataka, India

● Hand held 15 new clients to the platform, from input data to insights and consequently value● Led a team of 2 Software Developers and 4 Business Analysts to gather and prioritize client requests,ensuring successful product delivery● Worked with third party data warehousing companies like CDK, and DealerTrack to maintain continuousand accurate data flow by implementing preprocessors and data cleaning rules● Collaborated with internal teams for data modelling, dashboard development, and creating 2customizable decision models to recommend solutions basis customer data● Delivered advanced reporting for automotive dealers and their sales teams to interpret consumer behavior, helping them to take strategic initiatives, saving them $200,000

Mumbai Area, India

Worked as a Test Analyst during pre-launch, performed system and end to end testing, test plans, batch processing in Mobile Applications domain.Implemented a structured approach towards allocation of new customers, new mobile plans, change of existing plans, and removing an existing customer. Performed user acceptance testing on a live environment.

Paris Area, France

Selected to represent the Institute in a 2-member contingent sent to EISTI as part of a Student Exchange Program.Initiated and structured a Cloud framework by deploying OpenStack services on the Institute’s servers.Successfully delivered a File-Sharing service that facilitates peer-to-peer file transfers, on which the Institute’s current technology is based.

Master Of Science (M.S.), Computer Science

Bachelor Of Technology (B.Tech.), Computer Science

Education record