As a Solution Consultant at Subscription Factory, I help customers leverage Zuora, a leading SaaS subscription billing platform, to optimize their order to cash processes and automate their billing and payments. I have a deep domain understanding of customer relationship management and billing and payments across multiple industries, as well as a strong functional knowledge of SAP CRM and SAP BI.I have proven success in driving sales for large business transformation engagements globally through consultative selling, market research, go-to-market strategy, proposal writing, and client visit management. I also have extensive experience in leading and supporting AWS Connect IVR implementation projects, delivering solutions that enhance customer experience and satisfaction. I am a certified Zuora Solution Architect, Professional Scrum Master, and AWS Partner. I hold a Bachelor's degree in Electronics Engineering from Nagpur University. I am passionate about exploring new opportunities and driving corporate success through strategic initiatives.