Prateek Samarth Email & Phone Number

Haarlem, North Holland, Netherlands

Served as a product owner for a managed service solution named ZaaSly.ZaaSly is a streamlined, out-of-the-box solution tailored for businesses with less than $20 million ARR. The solution includes a checkout page, basic Zuora functionality, three payment gateway options, and base integration with finance/ERP systems. We handle the implementation and back-office operational support for a one-time setup fee and a monthly subscription (flat fee), allowing businesses to focus on growth.Please click on the link to learn more about ZaaSly: https://zaasly.com/

Haarlem, North Holland, Netherlands

✓ Consulting customers in Zuora, a SaaS subscription billing platform with solutions based on Zuora, Zuora for Salesforce CPQ managed Packages✓ Identifying bottlenecks in the current order to cash architecture and mapping Zuora capabilities for better process management and automation✓ Engaging in consultative sales with multiple board room stakeholders for presenting identified pain points and proposed solution✓ Leveraging strong stakeholder management for multiple solution streams to ensure maximum requirement and friction points coverage✓ Performing onsite requirement gathering workshops and developing solution blueprint✓ Defining MVP and developing implementation plan across multiple services integration partners✓ Conducting release planning sessions and leading product backlog definition activities✓ Setting up customer support framework for previously completed Zuora implementations

• Taking ownership of developing detailed user stories, functional documentation, business requirements and enabling scrum team with the correct information for seamless CI-CD.• Acting as a proxy Scrum Master for a team of 25+• Leading ongoing business processes reviews and developing optimization strategies for solutions based in AWS Connect• Translating problems into solutions leveraging out of the box capabilities of AWS Connect• Supervising solution development through detailed requirement specifications in-line with business processes for a team of 25+ across TCS, AWS and the Client• Performing detailed requirement analysis, presenting the findings, and Incorporating feedback multiple stakeholders as an effort towards developing the best fit solution• Performing detailed fit-gap analysis on existing systems to identify process bottlenecks and ensuring their mitigation through the proposed solution• Presenting solutions to clients and executives (including CXOs) and handling escalations if any across stakeholder

Nagpur Area, India

• Taking ownership of multiple solutions bid ranging from $250,000 to $1.5 Mn for cross-functional teams across multiple technologies• Orchestrate across 20+ stakeholder teams from client and other partner organizations to ensure smooth transition and support from CoEs, Practices, Senior Management, Finance and Business teams for any given pursuit• Define the Problem statement and for a given RFI/RFQ/RFP and get the proposal team up to speed about the client needs and challenges and generate relevant follow-up questions for obtaining missing information from the client• Performing detailed scope analysis and working with domain consultants to develop best fit and scalable solutions for the prospective customers• Taking ownership of Prospect list, Deal analysis, Reusable assets and carrying out bid solution design and articulation• Engaging and presenting solutions, defense presentations, bid proposals, etc. to stakeholders across hierarchies including Consultants, Partners, Principals, CXOs, etc.• Developing creative Go-to-Market strategy along with very senior professionals in their respective industrial domains and successfully generating prospects for further engagements and discussions

Pune Area, India

• Actively undertook testing assignments for SAP CRM and SAP BI based solutions for major UK based car manufacturer. The solution was focused towards providing a 360 degree view of a business customer from initial marketing campaign right until sales closure followed by aftersales. The solution also focused on providing insight full dashboards and drill down reporting for the strategy to further enhance their play• Proven track record of excellence in testing assignments including Test preparations from written functional specifications, Test planning, Test strategies, Test Execution and defect tracking• Very well versed with tools like JIRA, HP QC, HP ALM, Fast Forward (TCS developed automation tool) with a good knowledge of SDLC and STLC by undertaking different testing assignments like System, Functional, Regression, Sanity, System Integration• Have a very good understanding of Campaign-response management, Accounts-Leads management and Sales-After-sales management processes in CRM• Have single-handedly undertaken and standardized SAP BI testing processes within the team project by authoring written artefact (Title: BI Testing Manual) within the project for a major SAP BI global roll-out• Have a good experience of working in an Agile, cross functional environment and collaborating with every team member for a given assignment• Have pro-actively undertaken team management assignments such as operations, movements and client invoicing for a team of 40+ associates thereby gaining a good experience in team management skills, internal communications, on-boarding and induction

Bachelor'S Degree, Electronics Engineering, I

Activities and Societies: Programming, Application development, theater, music, organization and management.

Hsc

Ssc