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Prateesh Kp is listed as Product Ops Manager (Support) - HappyFox | Ex-Amazon | Support Engineer at HappyFox, a company with 13 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Prateesh Kp.
Prateesh Kp previously worked as Product Ops Manager - Support at Happyfox and Senior Technical Support Engineer at Happyfox. Prateesh Kp holds Bachelor Of Engineering (Be), Computer Science from Skr Engineering College.
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Support, Product Ops and everything in between!
Listed skills include Music Production, Office Administration, Tutoring, Keyboardist, and 4 others.
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A career timeline built from the work history available for this profile.
Chennai, Tamil Nadu, India
- Work in tandem with Support, Engineering and Product teams to strategize & implement strong scalable technical support processes across 5 different SaaS products for 3000+ customers - Extensively collaborate with Engineering and QA team on a day to day basis in solving current technical challenges and address requirements- Engage with technical.
Chennai, Tamil Nadu, India
-Address, oversee and handle and provide technical solutions for apps from our suite on a day-to-day basis.-Account setup, onboarding and migration of new customers, without disrupting their regular workflow-Setup technical solutions to customers on integrations - JIRA, GitHub, SSO, AzureAD, SAML, Social Media, Zapier, API etc), to customers via email and.
-Technical assistance to customers for product onboarding, configuration, troubleshooting, and problem resolution via email and screen-share sessions-Write robust UI customizations in jQuery and CSS for customer real-world situations-Write and maintain KB articles for both internal and external audience
-Provide prompt and courteous assistance to customer inquiries through tickets and calls.-Investigate and resolve customer problems, ensuring their satisfaction with HappyFox products.-Develop a deep understanding of product horizon, to address customer questions effectively and maintain accurate records of customer interactions for reporting and.
Chennai Area, India
Part of a vibrant team that provided quick and reliable technical solutions to customers regarding app usage grievances, workflow configurations, integrations (JIRA, GitHub, SSO, AzureAD, SAML, Social Media, Zapier, API etc), to customers via email and calls.
Chennai Area, India
Software Support for the world's largest e-Book publisher, Kindle. Providing optimal technical solutions to authors and publishers, for extended range of e-book formats (kpf,yjop & pdf). Constantly driven by new technological advancements and ideas.
Chennai
Part of the data analytics team that primarily focuses on business impact driven by pricing analytics.Owns distributive analytics,metrics population of Amazon retail, across categories for the US and Canada in the geographical arena.
Chennai
Responsible for small to medium scale Data Mining by data extraction/crawling of external sources. Part of the Selection Discovery & Expansions team in Chennai, delivering results basing as parameters for Business Impacting decisions
Other employees you can reach at happyfox.com. View company contacts for 13 employees →
Ramiah Viknesh
Colleague at Happyfox
Chennai, Tamil Nadu, India, India
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SG
Sriram G
Colleague at Happyfox
Chennai, Tamil Nadu, India, India
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GM
Guruprasath M
Colleague at Happyfox
Chennai, Tamil Nadu, India, India
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DC
Dana Chatila
Colleague at Happyfox
Beirut, Beirut Governorate, Lebanon, Lebanon
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AR
Aswath R.S
Colleague at Happyfox
Chennai, Tamil Nadu, India, India
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TK
Thangaraj K
Colleague at Happyfox
Coimbatore North, Tamil Nadu, India, India
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TB
Taha Bohra
Colleague at Happyfox
Bengaluru, Karnataka, India, India
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MP
Muthuvel Palanivel
Colleague at Happyfox
Chennai, Tamil Nadu, India, India
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PV
Pooja V S
Colleague at Happyfox
Chennai, Tamil Nadu, India, India
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RS
Ransh Singh
Colleague at Happyfox
Ludhiana, Punjab, India, India
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Quick answers generated from the profile data available on this page.
Prateesh Kp works for HappyFox.
Prateesh Kp is listed as Product Ops Manager (Support) - HappyFox | Ex-Amazon | Support Engineer at HappyFox.
Prateesh Kp is based in Chennai, Tamil Nadu, India while working with HappyFox.
Prateesh Kp has worked for Happyfox, Shore Group Associates, and Amazon.
Prateesh Kp's colleagues at HappyFox include Ramiah Viknesh, Sriram G, Guruprasath M, Dana Chatila, and Aswath R.S.
You can use AeroLeads to view verified contact signals for Prateesh Kp at HappyFox, including work email, phone, and LinkedIn data when available.
Prateesh Kp holds Bachelor Of Engineering (Be), Computer Science from Skr Engineering College.
Prateesh Kp is listed with skills including Music Production, Office Administration, Tutoring, Keyboardist, Post Production, Robotic Process Automation, Process Automation, and Jira.
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