Cyber Prevent, SME - Enterprise Web Proxy Solutions (Forcepoint Secure Web Gateway).Bluecoat (Symantec/ Broadcom Edge Secure Web Gateway).FortiGate Web Proxy/ Firewall.Zscaler Secure Internet and SaaS Access (ZIA).

Secure Web Gateway - Forcepoint Proxy - Web and Email Security (Hybrid Cloud Proxy Solution).Mimecast Email Security.CyberArk Identity Security and Access Management.CrowdStrike EDR.

Blue Coat Proxy SG Appliance and Websense TRITON UNIFIED SECURITY CENTER Administration. Implementation of web filtering policies on Blue Coat Proxy Servers as per project requirement.Implementing Proxy Services with explicit & transparent modes of operations.Access policy configuration through Visual Policy Manager on web access layer and Authentication configuration on Web Authentication Layer from Blue Coat Proxy SG Appliance.Providing Level 3 Support for Bluecoat Proxy Server. Health monitoring Parameter checks like CPU and Bandwidth Utilization.Access Policy replication from One Proxy SG Box to other location Proxy Appliances using Blue Coat SG Proxy Director Server.Configuring Web Access policies for multiple branch offices and remote locations as per project specific access requirements using Websense TRITON UNIFIED SECURITY CENTER Web Security & Data Security Modules.Implementing Category based web content filtering policies over Websense TRITON UNIFIED SECURITY CENTER Web Security Modules for Web Traffic and integration of Websense Client Agent with Corporate Firewall [Juniper, ASA]. Integrating Domain account-based access Policies with Websense TRITON UNIFIED SECURITY CENTER & Blue Coat Proxy SG Appliance for web content filtering.Implementing IP Address based access policies based on Web Categories to Permit or deny as per project specific security constraints.Implementing Remote filtering deployment by installing [Websense] client software onto the end users laptops and providing a remote filtering server in the corporate DMZ. Administration of Security Devices including Antivirus Servers [TrendMicro, MacAfee, Symantec].WSUS Server Administration – Denying/ Approving Windows Patches released by Microsoft for Corporate Servers and systems. Wireless Authentication and Network Policy Server Administration.    WCCP Configuration on VLANs /Subnets.

Monitoring the Network resources including Routers, Switches, Intercity & Intercity MPLS links, PRI Lines, VoIP Infrastructures using network monitoring & management tools like Solarwinds Orion. Version: - Orion Core 2012.2.1, NPM 10.4.1, NTA 3.8.0. Critical alert monitoring for Windows/Linux servers, Virtual Machines, internet services, Web applications, Office Communicators, Microsoft Exchange Servers and Applications, SharePoint Applications, Proxy Servers and applications, Cloud Services, Data center Infrastructure, ensuring continuous operation of the services using  Microsoft System Center Operation Manager ( SCOM ).  [Microsoft System Center 2012 R2 Operations Manager]. Monitoring Windows/ Linux Server Performance, service degradation, Service unavailability related alerts and resolving those alerts with help of peer team by initiating bridge call, integrating all support teams to provide effective fix. Monitoring performance related issue on ESX /Storage Infrastructure. Monitoring performance, service degradation issue on ESX Servers hosting VM’s serving for critical Business intelligence & ERP applications. Monitoring Bandwidth utilization and QoS & CoS for MPLS Links. Tracking IT Infrastructure related incidences based on Severity & Priority of Incidences Initiating Bridge Calls & integrating respective support teams. Tracking changes made [Configurational changes on Server or Network Infrastructure] in order to provide effective Fix & resolution of incident. Tracking & documenting all raised incidences [Identifying Priority & severity of Incident] using Incident Management Tool – BMC Remedy. Proactive Impact analysis & identifying infrastructure Improvement plans. Tracking & analyzing Change Request Tickets, Problem Ticket raised. Hosting CAB Meeting. Impact Analysis & tracking execution of Infrastructure Changes. Proactive Incident Management, Problem Management & Change Management for IT Infrastructure Services.

Critical Alert/ Alarm monitoring for different telecom sites and raising incidents/ trouble tickets on the ticketing tool BMC Remedy.Management, maintenance and mapping of database and reconciliation of various reports.Handing alarms monitoring tools like CITRIX from NSN, ZTE, HUIWEI, ERICSSON and escalation of alarms as per priorities on the same.OMCR management and complain logging for different project clients like TCL, Aircel, Airtel, Idea, Uninor.Project management and thesis of different telecom optimization project from TCL, BSNL, RCOM, Bharti Airtel.Hands on experience on OSS (Operation Sub System)