Pratik P. Email & Phone Number

Greater Toronto Area, Canada

Toronto, Ontario, Canada

As a Partner Specialist, I support Account Managers with pre-sales questions about Apple endpoint along with services. In addition, I also provide feedback to CDW Product Management and Purchasing concerning stocking levels and sales trends. As a PS, I also support in implementing Apple Business Manager in a customer's device fleet enabling IT teams to.

Burlington, Ontario, Canada

Demonstrates deep understanding of businesses and their technological needs, and works closely with business customers to understand their problems and needs to be able to suggest comprehensive solutions.Helps customers to gain better understanding about the products and how they can be used usage to meet their requirements. Exhibits excellent people.

Edmonton, Alberta, Canada

Provided relentless support to multiple customers simultaneously, by diagnosing and solving product issues; earned the customer’s confidence by suggesting holistic solutions to each of their unique problems.Maximized customer experience by solving their problems in the shortest time, without compromising with quality of service.Made appropriate product.

Edmonton, Alberta, Canada

Strived continuously to improve session times in the Genius bar while maintaining an excellent level of customer service for device owners; brought down time taken per session from 18 minutes to 14 minutes.Delivered great customer experiences through interactive journeys providing the right product with a complete solution for customers; achieved highest.

Edmonton, Alberta, Canada

Achieved sales target for 3 consecutive quarters with a driven team of 15 Brand Ambassadors at the outlet, while optimizing traffic and maximizing productivity.Worked collectively as a team with management to measure the success of brand initiatives, in-store promotions, and market insights to drive growth in sales and customer experience.Implemented.

Edmonton, Alberta, Canada

Provided legendary customer experience with every single customer every single time by assisting customers proactively with marginal beneficial solutions to improve customer satisfaction regarding Personal Lines of Credit, Home Equity LOC, Mortgages, and Investments Money-In Money-Out products.Contributed consistently in achieving branch business.

Grimsby, Ontario, Canada

Initiated operational objectives that focused on recruiting, training, assigning, scheduling, coordinating, counseling, and disciplining more than 10 employees, resulting in improved efficiency and quality in products and services.Analyzed daily and weekly sales reports and usage to forecast monthly sales and gross margin components for inventory.