Jose Carlos Prates Jr. Email and Phone Number
Jose Carlos Prates Jr. work email
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Jose Carlos Prates Jr. personal email
Information Technology specialist. IT Manager and IT Coordinator with large multi discipline ITteam, working with IT infrastructure, critical mission environment, Project Management, ChangeManagement, result management and motivation of IT employees.
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Servicenow Engagement ManagerEy Jan 2022 - PresentBrasilhttps://nowlearning.servicenow.com/lxp?id=nl_public&user=joseprates -
VolunteerPmi Bahia Chapter Oct 2022 - Apr 2024Salvador, Bahia, Brasil -
It Infrastructure Coordinator - LatamTata Consultancy Services Sep 2021 - Jan 2022Brasil -
It Infrastructure Tech LeaderAvansys Tecnologia Feb 2021 - Sep 2021Salvador, Bahia, Brasil -
Brazil It CoordinatorLaureate International Universities Oct 2019 - Feb 2021Manager of Brazil IT Service Desk team and access management team.ServiceNow owner, supporting ServiceNow users in Brazil, Chile, Mexico, Perú and EUA, through the ITSM and GRC modules. -
Service Support CoordinatorLaureate International Universities Feb 2019 - Oct 2019BrasilThe IT service desk team is responsible of the first support level for IT services to all Laureate Universities in Brazil. We serve as a single point of contact for the processes of Incident, Problem and Access management for an approximate total of 12k end users.
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It Operations CoordinatorLaureate International Universities Nov 2014 - Feb 2019Salvador Area, Brazil✓ Responsable for IT infrastructure (Servers and data/voice Network) and IT services = Service Desk and Field Services support.✓ Planning and budget control - CAPEX and OPEX for IT operations área.Laureate International Universities- we are here for good!https://www.youtube.com/watch?v=IUYAtk__ilUhttps://www.youtube.com/watch?v=DU3JobQi0zE
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It ManagerSoter Mar 2013 - Oct 2014Niterói - Rj✓ Planning and budget control, forecast and corporate governance;✓ Enterprise resource planning using TOTVS Corpore RM system;✓ Developing cloud computing projects (office 365), and Microsft Windows Azure;✓ Migration of legacy systems to the Microsoft .NET platform;✓ Project Manager - Implementation of User and Costumer Support Center;✓ Planning and Management of IT suppliers. -
It CoordinatorTodo! Aug 2008 - Mar 2013Rio De Janeiro E Região, Brasil✓ Coordinator of IT operations area, managing some of Contax Contact Center sites in Salvador-Ba and Rio de Janeiro-RJ.✓ Working with Information Technology and telecommunications. Support all IT infrastructure (dataand voice). Experience in large IT team management, supporting a mission-critical environmentthrough a team of twenty-two analysts. Directly responsible for six data centers in Rio de Janeiro. -
It SupervisorAp Consultoria E Projetos Ltda. Dec 2006 - Aug 2008Salvador Area, Brazil✓ Responsible for the technical team of IT in installation, maintenance and use of infrastructurefor IT (data and voice), development of methodology and procedures, tracking and monitoring oflevels of care service. Management of the park equipment and its maintenance, management ofthe software licenses and management of changes in the environment, management of suppliersand contracts. Manager of the project of implementation of Corporate Project ManagementSolution , the Microsot EMP - Enterprise Project Management.
Jose Carlos Prates Jr. Skills
Jose Carlos Prates Jr. Education Details
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Network And Operational Systems -
Faculdade Ruy BarbosaQuality In Information Technology.
Frequently Asked Questions about Jose Carlos Prates Jr.
What company does Jose Carlos Prates Jr. work for?
Jose Carlos Prates Jr. works for Ey
What is Jose Carlos Prates Jr.'s role at the current company?
Jose Carlos Prates Jr.'s current role is ServiceNow - Project Manager.
What is Jose Carlos Prates Jr.'s email address?
Jose Carlos Prates Jr.'s email address is pr****@****tes.net
What schools did Jose Carlos Prates Jr. attend?
Jose Carlos Prates Jr. attended Universidade Estadual De Santa Cruz, Faculdade Ruy Barbosa.
What are some of Jose Carlos Prates Jr.'s interests?
Jose Carlos Prates Jr. has interest in Bind Etc, Security Network, It Governance With Itil, Information Security, Project Management (Pmp), Wireless Communication, Iso 20, 000, Change Management, Routing Protocols.
What skills is Jose Carlos Prates Jr. known for?
Jose Carlos Prates Jr. has skills like Itil, Cobit, Servidores, It Service Management, Linux, Centro De Processamento De Dados, Service Desk, It Management, Data Center, Windows Server, Servidor Windows, Sistemas Operacionais.
Who are Jose Carlos Prates Jr.'s colleagues?
Jose Carlos Prates Jr.'s colleagues are Melissa Reese, Aleksandra S., Alicia Martínez Durán, Hamza Sewaiseh, Jaya Dawar, Sandra J. Garcia Zamora, Shreya Parthasarathy.
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