Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.Provided customers with best deals and well- researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

Attended training courses to build understanding of processes, techniques, and industry.Learned new materials, processes, and programs quickly.Handled day-to-day customer or client questions via telephone or email.Supported organizational objectives with help from existing employees.

Learned new materials, processes, and programs quickly.Supported organizational objectives with help from existing employees.