Prathap C Email and Phone Number
Thoughtful and experienced Client Relations and Operations Manager capable in building and nurturing client relations and there by aligning to clients’ business goals. A leader and team player, guiding the team to achieve the client requirements with regular interactions, negotiations, feedback and updates through which retained many clients in the long run. Handled multiple projects in tight deadlines by launching and engaging different verticals to deliver the clients’ requirement.
Mayapuri Graphic Workstation
View- Website:
- mayapuri.net
- Employees:
- 19
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Client Relations And Operations ManagerMayapuri Graphic WorkstationChennai, Tn, In -
Client Relations & Operations ManagerMayapuri Graphic Workstation Jun 2017 - PresentKodambakkam, Chennai, Tamilnadu, IndiaResponsibilites:• Handling Key accounts and managing multiple projects • Assigning projects to CR Executives• Maintaining Relationship with clients• Integrated Marketing through different mediums• Acting as a liaison between the client and project team• Identify the new avenues of business with the existing business and presenting the thought process• Analysis client requirements and device & draft plans to achieve the said objective• Complete project coordination from analyze, research, plan, conceive, develop, delivery and follow-up• Project control analysis interms of progress of the project. Corrective actions were implemented at different stages for the smooth process flow of the project.• Definition of process flow to specific project• Recruitment and Team building for new vertical• Training and mentoring the team• Vendor management• In charge of supervising the operational activities• Vendor Finalization and negotiation for various operational activities such as Online UPS, Networking, ISPs, Workstation, Custom Rig Workstation etc.• Issue ManagementAchievements:Established New Service Vertical on SEO | SMM | SEM • In charge of establishing new vertical on SEO | SMM | SEM Services• Defined process flow for the new vertical • Preparation of standard documents interms of proposal and agreement formats• Recruitment of team and selection of vendors for the new vertical• Planning the cost and deliverables based on the client requirement• Training the team on the technology relevant to the nature of service• Presenting, Communicating, convincing and negotiating on the new service with the existing and new client. -
Client Relations ManagerMayapuri Graphic Workstation Jun 2013 - Jun 2017Chennai, Tamil Nadu, IndiaResponsibilities:• Handling Key accounts and managing multiple projects • Assigning projects to CR Executives• Maintaining Relationship with clients• Integrated Marketing through different mediums• Acting as a liaison between the client and project team• Analysis client requirements and device & draft plans to achieve the said objective• Complete project coordination from analyze, research, plan, conceive, develop, delivery and follow-up• Project control analysis interms of progress of the project. Corrective actions were implemented at different stages for the smooth process flow of the project.• Definition of process flow to specific project• Recruitment and Team building for new vertical• Training and mentoring the team• Vendor management -
Senior Cr ExecutiveMayapuri Graphic Workstation Jun 2009 - Jun 2013Chennai, Tamil Nadu, IndiaResponsibilities:• Handling Key accounts and managing multiple projects • Assigning projects to CR Executives• Coordinating with the team in delivery of the project• Gaining Trust among Team Members• Acting as a liaison between the client and project team• Analysis client requirements and device & draft plans to achieve the said objective• Briefing the team with requirement/brief document• Coordinating with the team to extract the right communication strategy for the client said objective• Brainstorming on the creative ideas for the deliverables• Motivating the team• Delivery & Reporting• Responsibility for the receivables• Managing Vendors interms of delivery times and defining policies and documents. AchievementsEstablished New Service Vertical on Web design and development• In charge of establishing new vertical on Website design and development in Linux based servers• Defined process flow for the new vertical • Preparation of standard documents interms of proposal and technical scope documents• Recruitment of team and selection of vendors for the new vertical• Training the team on the technology relevant to the nature of service• Delivery management• Issue Management in the process and restructuring the process flow -
Cr ExecutiveMayapuri Graphic Workstation Jun 2006 - Jun 2009Chennai, Tamil Nadu, IndiaResponsibilities:• Maintaining Relationship with clients• Handling Projects assigned• Coordinating with the team in delivery the project• Gaining Trust among Team Members• Drafting Project Brief and Presentation• Complete project coordination • Reporting
Prathap C Education Details
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Marketing/Marketing Management, General -
Bachelor Of Business Administration - Bba -
Smt. Malathi Matriculation Hr. Sec. School
Frequently Asked Questions about Prathap C
What company does Prathap C work for?
Prathap C works for Mayapuri Graphic Workstation
What is Prathap C's role at the current company?
Prathap C's current role is Client Relations and Operations Manager.
What schools did Prathap C attend?
Prathap C attended Jeppiaar Engineering College, The New College (Autonomous), Smt. Malathi Matriculation Hr. Sec. School.
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