Prathap P Email & Phone Number

Bangalore Urban, Karnataka, India

• Conducted thorough data analysis for quality assurance, achieving a consistent 98% accuracy rate in application processing.• Managed member information and enrollment activities, using advanced analytics to identify and resolve data discrepancies.• Analyzed customer feedback and inquiries, contributing to improved customer service strategies and satisfaction levels.• Ensured integrity and compliance of enrollment eligibility processes through data validation and auditing.• Developed and maintained performance metrics reports, providing key insights for management decision-making.

Bengaluru, Karnataka, India

• Acquired comprehensive knowledge of end-to-end process in health insurance domain.•Engaged in direct client interactions and prepared management reports.•Handled enrollments and billing for Medical, Dental, Vision and Life insurance plans for new groups.•Managed plan additions and changes for Medical, Dental, and Vision plans in existing group insurance.