1) Managed on boarding documentation for new hires, ensuring accurate completion and compliancewith W-9, I-9, and SSN verification per federal regulations.2) Updated and maintained State Unemployment Insurance (SUI) rates, adjusting filing frequencies inaccordance with state regulatory changes and requirements.3) Reviewed and updated FICA, FUTA, and RITA tax rates in the payroll system, processing exemptions for eligible employees in compliance with federal and state tax regulations.4) Coordinated state tax registrations, submitted Power of Attorney (POA) forms to activate state taxaccounts, and ensured proper filing for state and federal tax compliance.6) Prepared payroll journals and generated quarterly and annual payroll-related tax reports, includingFederal 941, 940, and State Withholding returns for auditing purposes and regulatory compliance.7) Verified and updated direct deposit information for employees to ensure timely and accurate payrolldisbursements.8) Facilitated updates to company bank accounts by coordinating with financial institutions, providingrequired documentation (e.g., voided checks, bank authorization letters).9) Processed employee earnings, including salaries, bonuses, commissions, and benefits in compliancewith company policies, local, state, and federal regulations.10) Responded to tax notices and tax due notices, taking corrective action and resolving issues to ensure compliance and mitigate potential penalties.11) Addressed and resolved payroll-related inquiries from employees and clients, providing effectivecustomer service and ensuring timely issue resolution.12) Managed employee time accruals, reviewing records for accuracy and ensuring compliance withcompany policies, labor laws, and applicable regulations.13) Reviewed and processed garnishment requests, ensuring accurate deductions and assisting employees with garnishment agency setup.

1) Procured Loss runs and reports from different carriers, delivering them on time for 15 onshore managers for claims and policy renewal.2) Managed role-based training for new hires, internal and external team members, overseeing the delivery of training for 10+ individuals.3) The main purpose is to provide supporting documents to onshore managers for quoting, policy renewal etc.4) Led initiatives to improve quality-centric processing, influencing 25 peers to adopt quality-centric approaches.5) Conducted daily quality checks as part of operational procedures, averaging 100 checks per day to maintain quality-centric processing.6) Managed and addressed query emails from Client Service Manager, resolving 95% of queries within a 24-hour timeframe.7) Efficiently achieved task completion ahead of schedule, preventing 90% of TAT breaches for time-sensitive deliverables.8) Contributed to the 02/01 project focused on resolving queries raised by cross-functional teams.9) Increased success rates of strategic projects by prioritizing initiatives, with a focus on achieving a 30% increase in project success.10) Improved efficiency and team performance by implementing actionable process improvements, resulting in a 20% increase in productivity.11) Accepted responsibilities and challenges, improving personal and organizational growth with a 15% increase in efficiency and team performance.