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Pratheesh M Email & Phone Number
Specialist
at
HCL Technologies
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✓ Verified Jun 2026
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Profile completeness 86%
Who is Pratheesh M? Overview
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Quick answer
Pratheesh M is listed as Specialist at HCL Technologies, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Pratheesh M.
Pratheesh M previously worked as App/Cloud Support Analyst at Accenture In India and IT Operations Analyst at Accenture In India. Pratheesh M holds Bachelor'S Degree, Information Technology from Sikkim Manipal University - Distance Education.
Company email context
Email format at HCL Technologies
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HCL Technologies
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Profile bio
About Pratheesh M
As a Specialist at HCL Technologies, I install, administer, and manage the support of various endpoint security products, such as Trend Micro, Sophos, and Crowdstrike, on the client environment. I help my organization adhere to the ISM compliance set by our clients and provide a smooth delivery of support. I also design and implement migration plans for enterprise products and make recommendations on requisites for a smooth process flow.I have a Bachelor's degree in Information Technology from Sikkim Manipal University - Distance Education, and I have over 7 years of experience in IT operations and security. I have worked with Accenture in India as an App/Cloud Support Analyst and an IT Operations Analyst, where I gained expertise in Symantec Endpoint Protection, Windows Server, Cisco switches, and network configurations. I have contributed to resolving software/hardware issues, monitoring system performance, and upgrading system components. I am passionate about learning new technologies and enhancing my skills in endpoint security.
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Pratheesh M's current company
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4 roles
Pratheesh M work experience
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Specialist
Current- Installed, administered, and managed the support of Trend Micro, Sophos and Crowd strike products on the client environment.
- Help my organization adhere to the ISM compliance set by our clients and subsequently provide a smooth delivery of support.
- Providing the right resolution to the assigned incidents within SLA through ticketing tools like Service now and Demisto.
- Liaising with vendor for unknown issues and providing the resolutions of fix and documenting them for future purpose.
- Design and implement migration plans for Enterprise products and make recommendations on requisites for a smooth process flow.
- Monitoring of Event logs, Utilization of CPU\Memory, free space in servers.
Jan 2021 - Present
App/Cloud Support Analyst
- Installed, administered, and managed the support of Symantec Endpoint Protection on the client environment.
- Help my organization adhere to the ISM compliance set by our clients and subsequently provide a smooth delivery of support.
- Providing the right resolution to the assigned incidents with in SLA.
- Liaising with vendor for unknown issues and proving the resolutions of fix and documenting them for future purpose.
- Design and implement migration plans for Enterprise products and make recommendations on requisites for a smooth process flow.
- Monitoring of Event logs, Utilization of CPU\Memory, free space in servers.
Nov 2018 - Sep 2020
It Operations Analyst
- Manage and troubleshoot Windows servers.
- Configure VLANs, trunk ports and network configurations on Cisco switches.
- Analyses, logs, tracks and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs.
- Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approve.
- Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes.
- Upgrades system software components as required to meet business needs; coordinates backups. Ensures upgrades are occurring in accordance with established parameters.
Aug 2014 - Nov 2018
1 education record
Pratheesh M education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Pratheesh M work for?
Pratheesh M works for HCL Technologies.
What is Pratheesh M's role at HCL Technologies?
Pratheesh M is listed as Specialist at HCL Technologies.
Where is Pratheesh M based?
Pratheesh M is based in Chennai, Tamil Nadu, India while working with HCL Technologies.
What companies has Pratheesh M worked for?
Pratheesh M has worked for Hcl Technologies and Accenture In India.
How can I contact Pratheesh M?
You can use AeroLeads to view verified contact signals for Pratheesh M at HCL Technologies, including work email, phone, and LinkedIn data when available.
What schools did Pratheesh M attend?
Pratheesh M holds Bachelor'S Degree, Information Technology from Sikkim Manipal University - Distance Education.
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