Senior Cloud Engineer
Current❖ Responsible for region management operations and Azure capacity related queries as being the higher tier of the internal system.❖ Front face for MBR and QBR reports and analysis.❖ Report generation and metrics analysis for the team.❖ Addressing MS Azure VM deployment failures, Analysing and providing recommendations/solutions partnered with official Microsoft support to service its customers globally.❖ MS Backend infra and review of Cluster Management operations.❖ Capacity and Quota management based on Customer requirements.❖ Providing assistance to customer via MS’ internal incident management tool.❖ Addressing WebApps/ GetHelp incident management.