Pratheesh S Email and Phone Number

❖ Responsible for region management operations and Azure capacity related queries as being the higher tier of the internal system.❖ Front face for MBR and QBR reports and analysis.❖ Report generation and metrics analysis for the team.❖ Addressing MS Azure VM deployment failures, Analysing and providing recommendations/solutions partnered with official Microsoft support to service its customers globally.❖ MS Backend infra and review of Cluster Management operations.❖ Capacity and Quota management based on Customer requirements.❖ Providing assistance to customer via MS’ internal incident management tool.❖ Addressing WebApps/ GetHelp incident management.

Responsible for the orchestration and implementation of all office systems and processes. Leading an administrative team. Handling various servers, firewall, cloud backup, email exchange operations. Responsible to attend to all client queries on a rotational shift.

Responsible for the orchestration and implementation of all office systems and processes. Leading an administrative team. Handling various servers, firewall, cloud backup, email exchange operations. Responsible to attend all client queries on a rotational shift.

Responsible for providing general administrative support to a team of Senior Office managers. Keeping meticulous administrative records. Server management and student database management. Manage the ticketing tool system for organization.

Supporting the office manager in ad hoc tasks. Student database handling and desktop level assistance. Website handling and education portal operations. Taking messages and then passing them on to the intended person.