Having 7+ years professional experience in troubleshooting and maintenance of the production environment Competent with Linux, cloud Computing, Ansible, SQL and Server monitoring Tools. Expertise in utilizing technical knowledge to provide support and troubleshooting techniques to clients; Consistently recognized for providing an exceptional level of customer service and communication. Improves operational quality results by studying, evaluating, and recommending process re-design. A committed team player, Self-motivated with the ability to communicate to all levels