Prathib Kumar Email & Phone Number

Bengaluru, Karnataka, India

Experienced Salesforce QA professional specializing in testing for e-commerce platforms, with skills in Azure DevOps, ADF, and MuleSoft.A seasoned Quality Assurance Engineer with over 10 years of experience in manual testing, specializing in the E-commerce domain with a focus on Salesforce, Azure ADF, and MuleSoft integration. Proven expertise in performing functional, regression, and UAT testing across complex workflows, ensuring the quality and reliability of end-to-end system integrations. Skilled in validating Salesforce CRM processes, testing e-commerce functionalities, and ensuring seamless API interactions via MuleSoft. Adept at working in Agile environments, collaborating with cross-functional teams, and delivering high-quality results in fast-paced development cycles. Proficient in defect tracking, data validation, and API testing, with a strong focus on customer-centric e-commerce processes and performance optimization.

Bengaluru, Karnataka, India

• Performed manual API testing with Postman to ensure functionality, performance, and reliability.• Recorded and communicated API defects and issues in Postman, providing detailed reproduction steps and potential impact assessments.• Improved performance testing scripts by integrating correlations, parameterization, page validations, and error handling techniques.• Created string functions to enhance scripts, facilitating dynamic testing capabilities.• Tracked client/server metrics during Load, Stress, and Endurance tests via Grafana to pinpoint potential bottlenecks.• Conducted various tests to achieve performance targets regarding response times and transaction rates.• Worked with Development and Database Administration teams to diagnose and address performance concerns.

- Conducted RCA Analysis to identify Use Case Coverage gaps.- Designed and executed test plans and cases for web applications, ensuring thorough coverage.- Participated in Test Estimations, Planning, Review, and Defect Management.- Conducted smoke tests to swiftly identify critical issues.- Performed manual and Automation testing, reporting detailed bugs to teams.- Collaborated with product managers to define user stories and criteria.- Assisted in regression testing, documenting defects for releases.- Enhanced proficiency in manual and automated regression testing.- Maintained test cases and data accuracy.- Managed parallel releases for successful delivery.- Conducted End-to-End Integration Testing, updating metrics in Jira.