Prathibha Prabhakaran

Prathibha Prabhakaran Email and Phone Number

Executive- Operations at Aster DM Healthcare @ Aster DM Healthcare
dubai, united arab emirates
Prathibha Prabhakaran's Location
Dubai, United Arab Emirates, United Arab Emirates
About Prathibha Prabhakaran

Senior Associate - Customer Service with more than 5 years of experience in fast-paced customer service in the Healthcare environment. Personable and professional under pressure. Familiar with major customer care software, conflict resolution, and possess a positive attitude.

Prathibha Prabhakaran's Current Company Details
Aster DM Healthcare

Aster Dm Healthcare

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Executive- Operations at Aster DM Healthcare
dubai, united arab emirates
Website:
asterdmhealthcare.com
Employees:
3346
Prathibha Prabhakaran Work Experience Details
  • Aster Dm Healthcare
    Executive - Operations
    Aster Dm Healthcare Apr 2023 - Present
    Dubai, United Arab Emirates
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  • Aster Dm Healthcare
    Senior Associate
    Aster Dm Healthcare Apr 2020 - Mar 2023
    Dubai, United Arab Emirates
    View
  • Aster Dm Healthcare
    Customer Service Executive
    Aster Dm Healthcare Aug 2018 - Apr 2020
    United Arab Emirates
    Handling Registrations, appointments and Final BillingSwift and Prompt responses to the Patient Enquiries and ConcernsProficient in Insurance procedures. Processing pre-approval request for the Lab ProceduresResponded to customer questions and concerns with quick resolutionsEffective Co-ordination with Doctors
    View
  • Aster Medcity
    Customer Care Assistant
    Aster Medcity Mar 2015 - Aug 2018
    Kochi, Kerala, India
    To assist callers with general information and various appointments.Responsible for clearing the patient enquiries and give a basic idea on clinical procedures. Convey the feedbacks and customer concerns to Guest Relations ExecutiveResolved and de-escalated customer complaints by quick resolving and achieving a highlevel of customer satisfaction
    View
  • Allianz Cornhill Information Services Private Ltd.
    Customer Care Executive
    Allianz Cornhill Information Services Private Ltd. Oct 2013 - Jun 2014
    Trivandrum, Kerala, India
    Renewal of InsurancesHandling Entire Insurance ProceduresProcessing Cover notes of Insurances Handling Client Enquiries

Prathibha Prabhakaran Education Details

Frequently Asked Questions about Prathibha Prabhakaran

What company does Prathibha Prabhakaran work for?

Prathibha Prabhakaran works for Aster Dm Healthcare

What is Prathibha Prabhakaran's role at the current company?

Prathibha Prabhakaran's current role is Executive- Operations at Aster DM Healthcare.

What schools did Prathibha Prabhakaran attend?

Prathibha Prabhakaran attended Annamalai University, Eastern Institute Of Integrated Management.

Who are Prathibha Prabhakaran's colleagues?

Prathibha Prabhakaran's colleagues are Reena George, Renju Varughese, Nazeer Khan, Malcon Rego, Shashikant G, Aster Joyce, Anindita Bagchi.

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