Prathmesh Ghate Email & Phone Number

Navi Mumbai, Maharashtra, India

• Introduced an integrated refund system that delivered a seamless refund experience for customers, leading to an 84% reduction in refund-related queries and removing the need for manual intervention by the finance team• Integrated and had a hands-on contribution on the design and code integration of PayU payment gateway which resulted in an increase of transaction success rate by 40%• Enforced comprehensive security measures to mitigate cross-site scripting (XSS), effectively shielding the website from harmful scripts and third-party attacks.

Navi Mumbai, Maharashtra, India

• Improved the visibility of the booking page by optimizing slugs which enabled an increase in the page landings by 66% and improvement of the conversion rate by 35%.• Created functionalities allowing customers to view competitive options from different dealers side-by-side improved user engagement metrics with drop-off rates decreasing by approximately 30%, solidifying longer session durations during visits.• Migrated stored procedures by redirecting direct DB calls to microservices, optimizing data retrieval from cache and database, which resulted in a 30% reduction in database calls.• Rotated across various teams, gaining 30% increased exposure to diverse technologies and deepening technical expertise.