Prathyash Prasanthan
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Prathyash Prasanthan Email & Phone Number

Technical Support Analyst at Sutherland
Location: Scarborough, Ontario, Canada 4 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 100%

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Current company
Sutherland
Role
Technical Support Analyst
Location
Scarborough, Ontario, Canada
Company size
28922 employees

Who is Prathyash Prasanthan? Overview

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Quick answer

Prathyash Prasanthan is listed as Technical Support Analyst at Sutherland, a with 28922 employees, based in Scarborough, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Prathyash Prasanthan.

Prathyash Prasanthan previously worked as Data Analyst at Tata Consultancy Services and Business Intelligence Developer at Tata Consultancy Services. Prathyash Prasanthan holds Ontario College Graduate Certificate, Data Analytics For Business from St. Clair College.

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Email format at Sutherland

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Sutherland

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Profile bio

About Prathyash Prasanthan

I am a data enthusiast who loves to harness the power of data with the help of Data Analytics Tools and gain meaningful insights to make key business decisions.I started my career as a Business Intelligence Specialist and later shifted my career path to Data Analysis. I was part of a Data Analytics Team in the Banking & Finance domain and demonstrated proficiency in Data Analysis, Data Visualization, Database Programming, Data Warehousing & related technologies.My 4-year professional experience as a Data Analyst has allowed me to work with diverse teams. I am a highly motivated professional, able to deal with challenging projects and create high-quality, timely working results, and have been recognized as a star performer with exceptional analytical skills in my previous roles. • My areas of expertise are: Machine Learning, Predictive Modeling, Analytical Decision making, Business Intelligence, Data Mining, Text Mining, Artificial Intelligence, Big Data Analytics, Business Analytics, and Data Warehousing• Technologies: PowerBI, Tableau, Python, PL/SQL (Oracle), MS Excel, Informatica Power Centre, HTML/CSS/JavaScript, Splunk• Packages and Libraries: Keras, pandas, scikit-learn, ggplot, matplotlib, NumPy• Algorithms: Artificial Neural Networks, Convolution Neural Networks, K Nearest Neighbors, Support Vector Machine, Linear Regression, Logistic Regression, Naive Bayes, Decision Trees, Ensemble methods: Gradient Boost, Random Forest.I always enjoy exploring new skills and am constantly looking for opportunities to keep learning forever.

Listed skills include Career Management, R, Splunk, Data Warehousing, and 28 others.

Current workplace

Prathyash Prasanthan's current company

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Sutherland
Sutherland
Technical Support Analyst
Toronto, ON, CA
Website
sutherlandglobal.com
Employees
28922
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4 roles

Prathyash Prasanthan work experience

A career timeline built from the work history available for this profile.

Technical Support Analyst

Sutherland

Toronto, On, Ca

Technical Support Analyst

Current
Sutherland

Windsor, Ontario, Canada

• Perform remote troubleshooting through diagnostic techniques to identify root cause of the issue• Determine the best solution based on the issue and details provided by customers• Walk the customer through the problem-solving process• Get help on unresolved issues from the next level of support personnel• Record events and problems and their resolution in logs• Identify and suggest possible improvements on procedures• Troubleshooting complex issues with Web and Mobile Applications• Documenting technical and procedural information through ServiceNow / Salesforce ticketing tool.

Aug 2021 - Present

Data Analyst

Tata Consultancy Services

Kochi, Kerala, India

I was a part of a Data Analytics team of an Australian banking client with a primary focus on Personal Banking. My key responsibilities were to prepare, analyze, and present financial data to the management team, helping them to take informed decisions.Furthermore, our team was responsible for analyzing financial data, preparing reports, identifying risks, finding solutions to reduce costs, and identifying market trends. Highlights: - Led a 23-member offshore team to smoothly handle data analytical deliverables. - Performed machine data analysis using Splunk and identified the root cause of a recurrent issue, resulted in reducing 65% of operational cost.- Used geographical data to identify the area with more potential customers, which reduced 30% operational cost.- Identified repeating manual jobs and implemented web bases automation tools (HTML 5, CSS3, JQuery) to save 24 man-hours a week.Tools Used: Splunk, PL/SQL (Oracle), Informatica PowerCenter, MS Excel, JQuery, Tableau, Python, Confluence, Salesforce

Mar 2016 - Jan 2021

Business Intelligence Developer

Tata Consultancy Services

Chennai, Tamil Nadu, India

As an entry level Business Intelligence Developer, I got an opportunity to work with a team responsible for ETL Design, Data Visualization and Analytics part of a project.Few of my major responsibilities includes Extracting, Transforming and Loading business data from multiple sources with Informatica PowerCenter and assisting the client to prepare dashboards using SAP Business Objects tool.Tools Used: Informatica PowerCenter, SAP BO, PL/SQL (Oracle), MS Excel

Jan 2016 - Mar 2016
Team & coworkers

Colleagues at Sutherland

Other employees you can reach at sutherlandglobal.com. View company contacts for 28922 employees →

GN Gautam Nair Gautam Nair Colleague at SutherlandErnakulam, Kerala, India View → SN Shaikh Naseem Ahemad Shaikh Naseem Ahemad Colleague at SutherlandHyderabad, Telangana, India View → JS John Sutherland John Sutherland Colleague at SutherlandGreater Sydney Area, Australia View → AS Adrielle Samantha Nabor-Victoria Adrielle Samantha Nabor-Victoria Colleague at SutherlandQuezon City, National Capital Region, Philippines View → RS Rama.S Sankaranaayanan S Rama.S Sankaranaayanan S Colleague at SutherlandGreater Chennai Area, India View → SU Sundar Undefined Sundar Undefined Colleague at SutherlandChennai, Tamil Nadu, India View → SP Sharath Panduranga Sharath Panduranga Colleague at SutherlandEden Prairie, Minnesota, United States View → JE Jonard Escano Jonard Escano Colleague at SutherlandCentral Luzon, Philippines View → AG Attreo Giann Santayana Attreo Giann Santayana Colleague at SutherlandCentral Luzon, Philippines View → SD S Dinesh Kumar S Dinesh Kumar Colleague at SutherlandChennai, Tamil Nadu, India View →
3 education records

Prathyash Prasanthan education

Ontario College Graduate Certificate, Data Analytics For Business

St. Clair College

In this course, I learned large-scale data manipulation, and how to collect, curate, encode, and store data sets, which can be analyzed.

Master Of Technology (M.Tech.), Industrial Engineering

National Institute Of Technology Calicut

After cracking Graduate Aptitude Test in Engineering (GATE) for Computer Science and Engineering with 99 percentile, I secured my.

Bachelor Of Technology (B.Tech.), Computer Science

University Of Kerala

This was my first footstep to the world of Computers and Programming. In this course, I learned fundamentals of Computer Science.

FAQ

Frequently asked questions about Prathyash Prasanthan

Quick answers generated from the profile data available on this page.

What company does Prathyash Prasanthan work for?

Prathyash Prasanthan works for Sutherland.

What is Prathyash Prasanthan's role at Sutherland?

Prathyash Prasanthan is listed as Technical Support Analyst at Sutherland.

Where is Prathyash Prasanthan based?

Prathyash Prasanthan is based in Scarborough, Ontario, Canada while working with Sutherland.

What companies has Prathyash Prasanthan worked for?

Prathyash Prasanthan has worked for Sutherland and Tata Consultancy Services.

Who are Prathyash Prasanthan's colleagues at Sutherland?

Prathyash Prasanthan's colleagues at Sutherland include Gautam Nair, Shaikh Naseem Ahemad, John Sutherland, Adrielle Samantha Nabor-Victoria, and Rama.S Sankaranaayanan S.

How can I contact Prathyash Prasanthan?

You can use AeroLeads to view verified contact signals for Prathyash Prasanthan at Sutherland, including work email, phone, and LinkedIn data when available.

What schools did Prathyash Prasanthan attend?

Prathyash Prasanthan holds Ontario College Graduate Certificate, Data Analytics For Business from St. Clair College.

What skills is Prathyash Prasanthan known for?

Prathyash Prasanthan is listed with skills including Career Management, R, Splunk, Data Warehousing, Data Science, Sap Bi, Microsoft Powerpoint, and Oracle Database.

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