Product Support Specialist I
Current
Mar 2023 - Present
AeroLeads people directory · profile
Prathyusha Chenna Email & Phone Number
Product Support Specialist, Technical Support and Service Expert, Ex-Unisys, Ex-TechM, Ex-Genpact
at
Mitratech
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Product Support Specialist, Technical Support and Service Expert, Ex-Unisys, Ex-TechM, Ex-Genpact
Location
Hyderabad, Telangana, India
Company size
Who is Prathyusha Chenna? Overview
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Quick answer
Prathyusha Chenna is listed as Product Support Specialist, Technical Support and Service Expert, Ex-Unisys, Ex-TechM, Ex-Genpact at Mitratech, a company with 450 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Prathyusha Chenna.
Prathyusha Chenna previously worked as Product Support Specialist I at Mitratech and Service Support Rep2 at Unisys India. Prathyusha Chenna holds Bachelor Of Technology (B.Tech.), Mechanical Engineering, B+ from Jntuh College Of Engineering Hyderabad.
Company email context
Email format at Mitratech
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Mitratech
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Profile bio
About Prathyusha Chenna
My aim is to achieve and surpass all goals assigned with the help of my skill, knowledge and experience. As I am a fast learner I will be able to adapt and learn new skills if there are any required. The ability to meet deadlines and work under pressure would be very beneficial as I will have a lot to contribute and enhance towards your company's success. My objective is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation
Listed skills include Microsoft Office, Customer Service, Business Process Outsourcing, and Technical Support.
Current workplace
Prathyusha Chenna's current company
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Mitratech
4 roles
Prathyusha Chenna work experience
A career timeline built from the work history available for this profile.
Service Support Rep2
Unisys India
- Performed the necessary data analysis on calls, chats handling for report generation and daily report production to support the team
- Initial point of contact for stakeholders via telephone, email, or live chat to provide technical support of hardware, systems, sub-systems and/or applications
- Assists with navigating around application menus, may be required to remote into stakeholder's computer
- Diagnose and troubleshoot network connectivity issues, email issues, specifically MS Outlook, working with remote employees on a corporate network
- Resolving technical issues and assisting stakeholders with product related question by phone, in live chat via ticket system
Jan 2022 - Oct 2022
Sr. Associate Technical Support
- Documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Manage time effectively, meet personal goals and work effectively with other members of the distribution team
Apr 2018 - Sep 2018
Process Associate
Collect on past due invoices using problem solving and logicalreasoning. Maintain and customers profile. Provide updated on accounts to the customer. Complete ownership on individual portfolios. Ensuring the great customer service.
May 2016 - Mar 2018
Team & coworkers
Colleagues at Mitratech
Other employees you can reach at mitratech.com. View company contacts for 450 employees →
PA
Preeti Agarwal, Pmp, Psm
Colleague at Mitratech
Hyderabad, Telangana, India, India
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AS
Amita Samrat Kollurkar
Colleague at Mitratech
Bengaluru, Karnataka, India, India
View →
AB
Anil Bhapri
Colleague at Mitratech
India, India
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PD
Phil Daniels
Colleague at Mitratech
Greater Reading Area, United Kingdom
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SU
Shweta Ullagaddi
Colleague at Mitratech
Bengaluru, Karnataka, India, India
View →
SL
Sonika Lohani
Colleague at Mitratech
India, India
View →
JP
Jeremy Petrie
Colleague at Mitratech
Madison, Wisconsin, United States, United States
View →
AG
Aundrea Gonzalez
Colleague at Mitratech
Milwaukee, Wisconsin, United States, United States
View →
KM
Karen Mena
Colleague at Mitratech
Mexico City Metropolitan Area, Mexico
View →
MM
Manjunath Majjagi
Colleague at Mitratech
Bengaluru, Karnataka, India, India
View →
Preeti Agarwal, Pmp, Psm
Colleague at Mitratech
Hyderabad, Telangana, India, India
View →
AS
Amita Samrat Kollurkar
Colleague at Mitratech
Bengaluru, Karnataka, India, India
View →
AB
Anil Bhapri
Colleague at Mitratech
India, India
View →
PD
Phil Daniels
Colleague at Mitratech
Greater Reading Area, United Kingdom
View →
SU
Shweta Ullagaddi
Colleague at Mitratech
Bengaluru, Karnataka, India, India
View →
SL
Sonika Lohani
Colleague at Mitratech
India, India
View →
JP
Jeremy Petrie
Colleague at Mitratech
Madison, Wisconsin, United States, United States
View →
AG
Aundrea Gonzalez
Colleague at Mitratech
Milwaukee, Wisconsin, United States, United States
View →
KM
Karen Mena
Colleague at Mitratech
Mexico City Metropolitan Area, Mexico
View →
MM
Manjunath Majjagi
Colleague at Mitratech
Bengaluru, Karnataka, India, India
View →
1 education record
Prathyusha Chenna education
FAQ
Frequently asked questions about Prathyusha Chenna
Quick answers generated from the profile data available on this page.
What company does Prathyusha Chenna work for?
Prathyusha Chenna works for Mitratech.
What is Prathyusha Chenna's role at Mitratech?
Prathyusha Chenna is listed as Product Support Specialist, Technical Support and Service Expert, Ex-Unisys, Ex-TechM, Ex-Genpact at Mitratech.
Where is Prathyusha Chenna based?
Prathyusha Chenna is based in Hyderabad, Telangana, India while working with Mitratech.
What companies has Prathyusha Chenna worked for?
Prathyusha Chenna has worked for Mitratech, Unisys India, Tech Mahindra, and Genpact.
Who are Prathyusha Chenna's colleagues at Mitratech?
Prathyusha Chenna's colleagues at Mitratech include Preeti Agarwal, Pmp, Psm, Amita Samrat Kollurkar, Anil Bhapri, Phil Daniels, and Shweta Ullagaddi.
How can I contact Prathyusha Chenna?
You can use AeroLeads to view verified contact signals for Prathyusha Chenna at Mitratech, including work email, phone, and LinkedIn data when available.
What schools did Prathyusha Chenna attend?
Prathyusha Chenna holds Bachelor Of Technology (B.Tech.), Mechanical Engineering, B+ from Jntuh College Of Engineering Hyderabad.
What skills is Prathyusha Chenna known for?
Prathyusha Chenna is listed with skills including Microsoft Office, Customer Service, Business Process Outsourcing, and Technical Support.
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