Instructed undergraduate courses in Information Security/Assurance, Special topics in Cybersecurity, FYE in SoIT, and Implications of IT, and a graduate course in Advanced Storage Technologies.Assisted students in cryptography, risk management, and network security. I provided hands-on support in encryption techniques, vulnerability assessments, and secure network configurations. I assisted with defensive strategies against cyber threats like malware and phishing, helping students apply multi-layered security architectures in real-world scenarios.Supported the exploration of advanced cybersecurity issues such as ethical hacking, incident response, and emerging threats. I encouraged critical thinking and practical applications through hands-on labs and simulation.Helped students analyze the societal and ethical impacts of technology, guiding them in discussions on topics such as data privacy, the digital divide, and technological innovation’s role in shaping the future.Acted as a mentor for first-year students, helping them transition into university life and navigate introductory IT topics, study skills, and career development paths in the tech industry.Helped students explore cloud storage, data redundancy, and emerging trends. I provided practical sessions on storage virtualization, data deduplication, and disaster recovery, enabling students to design scalable and resilient storage systems for large-scale data management while ensuring data security, integrity, and availability.Evaluated assignments with attention to detail, ensuring a fair and comprehensive assessment of student work.Exhibited strong organizational skills by efficiently managing responsibilities across multiple courses, displaying versatility in handling diverse topics within an academic setting.

Experienced PEGA developer specializing in Client Lifecycle Management (CLM) and Know Your Customer (KYC) solutions for the financial services industry. Demonstrated expertise in crafting sophisticated customer journeys for corporate and investment banking, leveraging PEGA's robust case management and business process automation capabilities.Key skills and contributions:1. Developed specialized workflows for complex onboarding processes, including due diligence orchestration and parallel product fulfillment2. Implemented adaptive UI designs using PEGA's Directly Capture Objectives (DCO) visual tools, Harness, Sections, and Flow Actions3. Utilized PEGA best practices and guardrails to ensure scalable and maintainable applications4. Created seamless integrations with third-party services for identity verification, screening, and adverse media checks. Proficient in configuring event-driven architectures, customer risk assessments, and flexible due diligence case orchestration within the PEGA environment.5. Optimized performance using advanced troubleshooting techniques with Clipboard, Tracer, and PEGA Log Analyzer (PLA). Contributed to the development of role-based access controls and customized dashboards for various stakeholders in the CLM process.

As a Software Engineer Trainee, I underwent comprehensive training in various technologies and gained hands-on experience in developing robust applications. My journey began with mastering SQL, PL/SQL, HTML, CSS, JavaScript, and Java basics, culminating in the creation of dynamic web pages.I then specialized in Pega, earning the Certified System Architect certification (8.5V). I developed several use cases, including:1. Course Enrollment System: Implemented a multi-user platform with stages from registration to course selection, utilizing Pega's UI/UX capabilities, SOAP/REST integrations, and data management tools.2. Hospital Appointment Application: Created a comprehensive system for patient registration and doctor appointment management, leveraging Pega's advanced features for seamless healthcare workflow.My training culminated in understanding Business Process Management (BPM) and Customer Relationship Management (CRM) principles, with a focus on Client Lifecycle Management (CLM) and Know Your Customer (KYC) processes for corporate and investment banking systems. This experience provided me with a holistic view of financial services technology applications and their critical role in regulatory compliance and customer onboarding.