• Leading the LIBOR and other benchmark cessation forums for operations to ensure minimal disruptions to the processes due to these transitions• Facilitated communication between internal stakeholders regarding project updates and changes• Engaging stakeholders for impact assessment, testing strategy and coordination, updating policies and procedures for T+1 settlement changes in US and Canada• Identifying areas for improvement within the Collateral teams and developed strategies for addressing them• Worked with a Vendor on automation of allocations process for Synthetics and FX business; thereby saving capacity and reduction in manual efforts• Built training modules for few teams within operations for knowledge enhancement• Active member of the Diversity and Inclusion Pillar, driving the agenda items including organizing and hosting events i.e. PRIDE month, Food festival, non-profit drives, conducting interviews, etc.

• Managed Client Valuations teams on day to day basis• Ensured all bilateral OTC derivatives, Bonds Valuations and Dodd Frank regulatory reports are published and all client queries are answered in a timely manner• Led the projects for CVG globally which included impact assessment, stakeholder engagement, formulating strategy, implementation and senior management reporting• Managed risk for the team and eliminated manual processes such as RCSA refresh, EUDA decommission, creating policy framework for CVG• Implemented process improvements that resulted in improved operational efficiencies and savings of 1 FTE by being a pilot for implementing new Tool (BOLT)• Brand ambassador for BOLT (email automation tool) and influenced teams across Operations to adopt this tool to improvise client servicing.

• Led Client Valuations and Audit Request team who publishes the client statements and handles client queries• Managed all the escalations from Front office or various other teams and work on the root cause resolution• Evaluated employee performance through observation of job duties as well as feedback from customers and clients• Career planning with my team on a monthly basis to know about their aspirations and guiding them through constant feedback• Involved in leading global projects related to systems or processes to deliver efficiency via cost benefits, elimination of manual touchpoints• Cost savings of ~ GBP 2,500 p.a. achieved within 2 months of joining in 2017 (deactivation of Voice Recording) and savings of ~ GBP 5,000 p.a. in 2018 (Resourcing).

• Developed and enhanced new automated MI reports by introducing an internal tool which is used by the entire firm including the CEO• Coordinated cross-functional teams in order to deliver large scale projects within agreed upon timelines• Organized various sports events within Barclays as a part of Sports Committee Working Group including funding certain charities by organizing sport events.

• Set up and managed the team which caters to hedge funds dealing in cash equities, repos and equity and Fixed income derivatives• Key responsibilities include handling client queries, stock loan trade bookings, fund movements, monthly billings, project management, taking care of regulatory reporting (FCA mandate)• Took a proactive approach by setting up Monthly formal meetings to get the pulse of the client to pre-empt their specific requirements and then work towards execution.

• Trade capture and booking of novations, terminations for OTC products like CDS• Analysis of various dealers’ credit exposure, reconciliations, and break investigations• Setting accounts for interest accrual and ticket fees calculation for new clients• Assist clients in wire transfers, trade bookings, corporate actions notification and resolving any unusual activity around client’s books• Various Daily and monthly reports revolving around the balances, margins, trade fails, interest calculation and fees charged to the clients.

• Trade bookings, handling exceptions, wire transfers and reporting for repos/reverse repos• Daily interaction with clients to provide top class service and gather their needs or issues if any• Pre matching and settlement of products including calculations and client queries for credit default swaps, cross currency swaps, interest rate swaps, total return swaps, equity swaps• Supported traders as well as other infrastructure groups involved in asset servicing• Nominated and moved to UK for a period of four months to help with the set up the Cash Prime Brokerage business in Nomura which revolved around engagement in impact assessment and testing• Won the “Innovators Award” for creativity and innovation for the year 2006 in Lehman Brothers as well as in 2007 and 2008 for consistency in work and catering to client in an efficient manner; thereby reducing their queries and escalations.