• Received a 5-star rating and recommendation for re-appointment from the director of Business Analytics and two other professors for outstanding performance and dedication• Assisted professors in course delivery and management, contributing to the successful completion of multiple courses, which include – Digital Product Management, User Experience Design, Advanced Database Management, Healthcare Information systems• Managed and graded assignments, projects, and exams, ensuring timely and accurate assessment of student work. Also provided one-on-one and group support to students, which improved overall student performance

SAP BASIS Consultant:Managed end-to-end SAP BASIS administration tasks, including system installations, upgrades, performance tuning, user management, and transport management across multiple environments to ensure seamless system performance and uptime. Conducted system health checks, applied patches, and managed backups to maintain data integrity, compliance, and secure access in alignment with organizational and industry standards.