Managing and cross training peers as a Subject Matter Expert (SME) of payments on the different payment types of three regions and other payment related activities in SAP.

Reduced errors in Data Entry and indexing of invoices by maintaining strict attention to detail and thoroughness, participated in preparation of process improvement ideas and RCA files and streamlined the smooth transition of a pilot project by identifying inefficiencies and proposing lean ideas.

Worked as a Customer Service Executive ensuring enhanced customer satisfaction by promptly addressing inquires and resolving issues.