Pratik Kumar Email & Phone Number

North Sydney, NSW, AU

Managing relationships with all Digitate customers in APAC, Japan and ANZ

• Evangelize product capabilities with customers, enabling them to understand and realize potential benefits of adopting ignioTM.
• Consult with customers on setting up a center of excellence for automation and help them drive organizational change management through it.
• Assess maturity in ignioTM and overall AI adoption and help customers achieve a desirable maturity state.
• Mine for cross-sell and up-sell opportunities for revenue growth, account penetration and platform footprint… Show more
• Mine for cross-sell and up-sell opportunities for revenue growth, account penetration and platform footprint expansion.
• Create reference customer portfolios for brand endorsement and participation in key marketing events like analyst forums and media events

Pune Area, India

• Establish partnerships with business domain experts and engineering teams to efficiently harness the power of AI for business value.
• Market analysis for product positioning and compete strategy.
• Problem discovery and definition in partnership with domain experts and key market analysts
• Enabling translation of a domain problem into an engineering problem with the objective of enabling AI experts and data scientists
• Devise a detailed product roadmap, 1-year and 3-year… Show more
• Devise a detailed product roadmap, 1-year and 3-year plans

Tokyo, Japan

• Working as project manager for developing a demand and supply aggregation platform for the Health and Services market in Japan.Key Resposibilities -
• Engaging closely with all stakeholders to help define product requirements and phase wise product plan
• Work with Product Owner to define prioritized product backlog, organized in sprints.
• Capture continuous feedback and incorporate changes in the product plan.
• Prepare risk register and continuously monitor and manage… Show more Working as project manager for developing a demand and supply aggregation platform for the Health and Services market in Japan.Key Resposibilities -
• Prepare risk register and continuously monitor and manage risks. Plan for appropriate responses and implement them as and when necessary.

Within 23 Wards, Tokyo, Japan And Pune, India

• Analyzed market research reports to identify key accounts and opportunities as well as developing market specific Digital offerings in Japan through interlocking with all verticals.
• Designed sales strategy based on insights received from individual account teams to pursue Digital opportunities from those accounts.
• Conducted regular pipeline analysis and reviews to maintain a healthy sales pipeline and achieve projected revenues
• Presented proactive sales pitches and… Show more
• Presented proactive sales pitches and conducted ideation workshops for clients from various verticals in Japan Geo.
• Managed RFP responses by supporting offshore pre-sales teams for all DESS opportunities from Japan Show less

Pune Area, India

• Led the automation division of the Regulatory Disclosure Determination System (RDDS) team to turn around the project status from "RED" (critically behind schedule) to "GREEN" (on schedule with all risks mitigated).
• Pioneered the AGILE methodology for the RDDS project. Aligned QA process with the development through daily reviews to close all gaps between QA and development.
• Used DMAIC framework (Six Sigma)… Show more
• Used DMAIC framework (Six Sigma) to improve efficiency of the QA cycle for RDDS product by increasing test coverage to 80%. Show less

Pune Area, India

• Point of contact for technical escalations from enterprise clients like HP and Samsung. Co-ordinated with global teams across Europe and the US to resolve all escalations. Commended by clients and peers for sharp.
• Developed a debug tool to log the communication between client and server and provided training for the team on effective usage of the tool to… Show more
• Developed a debug tool to log the communication between client and server and provided training for the team on effective usage of the tool to maximise productivity. This tool helped reduce case resolution time by more.
• Enhanced knowledge base by publishing technical knowledge articles and conducted sessions on effective technical article writing for the entire team.
• Selected as a subject matter expert for the beta testing team for Symantec Endpoint Protection(SEP) - a flagship security product from Symantec. As a beta tester, simulated an enterprise network within the company.

Ahmedabad Area, India

• Collaborated with pre-sales teams from the US and Canada to design and develop a new training module for users.
• Worked as a liaison between the QA and development teams. Was the single point of contact for the technical support team providing technical and functional guidance.
• Development lead for the "Reports" module of the Dental Practice Optimizer (DPO). Worked with business users to analyze and understand their requirements for different kinds of reports. Designed and… Show more
• Development lead for the "Reports" module of the Dental Practice Optimizer (DPO). Worked with business users to analyze and understand their requirements for different kinds of reports. Designed and developed reports.

Master Of Business Administration (Mba), Business Administration And Management, General

Activities and Societies: Marketing Club, Consultancy Club, Cranfield University Cricket Club, Rhino Club The Wall Street Journal ranked.

Bachelor Of Engineering (B.E.), Information Technology