Roles and Responsibilities:• Configured access points to ensure optimal network performance and coverage.• Successfully resolved wireless issues reported by users, ensuring minimal disruption to operations. Played a key role in troubleshooting P1, P2, P3 Incidents.• Designed and implemented project-specific wireless setups tailored to meet specific requirements. (Mobility Express setup, EWC setup)• Created Policy set in ISE server by passing dynamic Vlan for various projects based on the project Security Policies.• Utilized ServiceNow for IT service management and change management processes.• Leveraged Cisco Prime and DNAC for monitoring and troubleshooting wireless issues.• Worked on Juniper Mist/Cisco Meraki platforms for wireless network.• Periodic IOS up gradation of Cisco WLC to mitigate the vulnerability chances.• Troubleshooting in ISE, fundamentals of SDA and DNAC assurance.• Understanding of 802.1X (EAP, PEAP, LEAP).

Roles and Responsibilities:1. Monitoring the DC network infrastructure of client2. Checking the health status of TOR and Agg switches3. Creating MOP's for the ACL updation4. Following up with local site support during the maintenance and upgrade activities5. Monitoring the bandwidth utilisation and taking necessary actions to minimize it6. Working on day to day network ICM's7. Creating weekly/monthly ICM reports8. Creating RCA's for critical issues9. Working on CR's

Roles and Responsibilities:1. Managing the customers global network infrastructure2. Following up with site support for physical/device down issues3. Monitoring the MPLS, BGP links4. Following up with ISP's for link restoration5. Following up with different vendors(Cisco, Extreme) for RMA, technical assistance etc.6. Working on wireless issues7. Configuration of lightweight AP's8. DDI services support9. Creating RCA'S for customer impacted issues10. Monitoring the bandwidth utilisation and taking preventive actions to reduce it11. Working on IOS upgrades12. Working with local site support for different changes and maintenance activities13. Creating Non Impact CR's14. Working on day to day network issues15. Working on different SR's