As a Founding member at Bzaar, I played a pivotal role in overseeing various aspects of the company, spanning Operations, Business Experiments, and Strategic Development.Key Achievements:* Strategically discovered the USA market for Bzaar's Cross-Border B2B business, specializing in exports with the whole team.* Executed a comprehensive 3-phase experimentation approach to validate business hypotheses, focusing on online sellers, sourcing buyers from India, and boutique store owners.* Developed detailed buyer personas for each target segment and conducted extensive research on competitors in the USA market.* Devised and implemented strategies to manage demand and supply dynamics, employing a mix of offline and online expansion strategies for each experimentation phase.* Formulated the initial business model for Bzaar based on insights from experiments, contributing to the brand's establishment and growth in the export-focused B2B sector.Heading the Offline Program:In my role as the Program Head for Offline Market at Bzaar, I orchestrated the entire offline expansion plan, successfully building two B2B brands from the ground up within a tight 6-month timeframe.Key Responsibilities:* Established a robust supply pipeline.* Oversaw the design and production of products for both brands.* Recruited and managed consultants in the US to position our brands in offline markets.* Conducted demand forecasting and aligned it with supply needs and challenges.* Managed cataloging processes.* Ensured compliance in both countries.This role demanded meticulous program management, addressing various problem statements that converged to create a successful offline expansion for Bzaar.

As a Founding Partner, I spearheaded vital roles during the challenging onset of the pandemic. Navigating the complexities of establishing a business from scratch.I focused on key responsibilities:Financial Management:Led the development and implementation of financial strategies to ensure the startup's profitability amidst economic uncertainties caused by the pandemic.Budgeting and Forecasting:Created resilient budgets, adapting to dynamic market conditions during the first wave of COVID-19. Anticipated changes in demand for the business.Risk Management:Proactively assessed and managed risks, making strategic decisions to mitigate the impact of external factors, such as lockdowns and social distancing measures.Business Development:Contributed to innovative business plans, identifying opportunities within the industry. Making sure that we were cash-positive throughout.Partnership and Stakeholder Management:Fostered strong relationships with investors, partners, and clients, building trust in the startup's ability to weather uncertainties.Compliance and Reporting:Ensured strict compliance with regulations and adapted reporting mechanisms to address the changing business landscape during the COVID-19 pandemic.Operational Efficiency:Implemented measures to enhance operational efficiency, adapt to remote work trends, and optimize resource utilization during economic uncertainty.Leadership and Team Management:Guided Operations, facility, and relationship management teams cultivating a collaborative and adaptable work environment to tackle the distinctive challenges presented by the COVID-19 pandemic.Amidst uncertainties tied to remote work trends, financial pressures, and adapting to pandemic-induced shifts in business needs, we as a team overcame challenges, showcasing resilience and adaptability.

Drawing from my role as a Product Analyst, I took on the challenge of developing a suite of products tailored specifically for General Medicine Doctors specializing in Primary Care. addressed challenges faced by doctors in maintaining patient records and navigating drug interactions.The transformation involved a meticulous modification of our existing system, placing a heightened focus on data-centricity and tailoring the user experience to meet the unique needs of Primary Care Physicians (PCPs). Here are the key highlights of the modifications:Streamlined Record-Keeping:A streamlined record-keeping system was implemented, facilitating efficient data retrieval and promoting an organized approach to patient information.Enhanced Interactivity:The revamped system incorporates features to enhance interactivity for PCPs, including intuitive interfaces for quick navigation. This ensures that doctors can seamlessly access and update patient records without disruptions to their workflow.Alert Systems for Interactions:Implemented alert systems for drug interactions, ensuring real-time notifications for informed prescription and dietary decisions by doctors.Collaborative Documentation:The system promotes collaborative documentation in healthcare, allowing PCPs to share insights with other professionals, and fostering a cohesive treatment approach.Customizable Dashboards:To cater to the diverse preferences and priorities of PCPs, the system now features customizable dashboards. This empowers doctors to tailor their digital workspace according to their specific needs, optimizing efficiency and user satisfaction.The main goal was to empower General Medicine Doctors, especially PCPs, with a sophisticated tool that aligned seamlessly with the intricacies of their practice and improve patient care and overall workflow efficiency I helped them to get closer to their final goal.

In 2019, I joined a health tech company that played a vital role in ensuring the successful implementation of Electronic Medical Records (EMR) tailored for doctors in India. The main challenge was to define acceptance of this Product since most of the Doctors in India are Middle aged relying more on traditional methods.Market Research and Analysis for Indian Healthcare:Conducting market research specific to EMR in India.Analysing adoption trends of EMRs and digital prescriptions.Understanding the workflow preferences of doctors in India.Requirements Gathering with Doctors:Collaborating with doctors in India to define requirements.Understanding workflow intricacies and patient interactions.Data Analysis for Healthcare Practices:Utilising analytics to analyse practices and preferences of doctors.Extracting insights to customise the product for healthcare.User Experience (UX) Design for Indian Context:Evaluating the user experience with a focus on preferences of doctors.Regulatory Compliance in the Indian Healthcare System:Staying updated on Indian healthcare regulations related to EMRs.Testing and Quality Assurance with Doctors:Collaborating with QA teams to test features with input from doctors.Ensuring quality standards relevant to the Indian healthcare setting.Performance Monitoring in the Healthcare Market:Monitoring EMR performance in India.Tracking key performance indicators relevant to middle-aged doctors.Communication and Collaboration with Healthcare Stakeholders:Facilitating communication with stakeholders, including doctors.Aligning digital solutions with expectations and priorities.Feedback Analysis from Doctors:Gathering and analysing feedback from middle-aged doctors.Iterating on features based on input to enhance satisfaction.Product Strategy Aligned with Healthcare Needs:Collaborating on a product strategy addressing the needs of doctors.Ensuring positive impact on healthcare practices in India.

In 2017, I joined a Fintech company focusing on implementing the Goods and Services Tax (GST) in India. Given the dynamic nature of GST regulations at the time, my role as a Product Analyst involved interpreting and applying rapidly changing filing parameters. The government's monthly adjustments required collaboration with an in-house CA team to translate financial terms into simpler language.My responsibilities included extensive Market Research to understand market trends, customer needs, and competitor products.Data analysis played a key role, where I utilized tools to interpret user behavior, assess product performance, and identify market trends. The evaluation of User Experience (UX) through feedback analysis and usability testing was crucial for enhancing overall user satisfaction.Incorporating the Voice of Customer into product development was essential. Actively seeking and integrating customer feedback from various channels, including support interactions, surveys, and reviews, ensured the product aligned with customer expectations. Collaborating with product managers, I prioritized features based on business goals and market demands.Documentation was a critical aspect of my role, involving the creation and maintenance of documentation related to product requirements, specifications, and user guides. This facilitated clear communication among cross-functional teams.Feedback Management encompassed synthesizing feedback from various sources, including customer support, reviews, and surveys.In summary, my role as a Product Analyst involved navigating evolving regulations, conducting market research, collaborating with stakeholders, ensuring a seamless user experience, and driving continuous improvement through feedback and data analysis. The synthesis of customer feedback, effective communication, and strategic decision-making were integral components in the success of the product in a dynamic market.

In 2017, I achieved the milestone of graduating as a computer science engineer from Cochin University of Science and Technology, marking the commencement of my professional journey. During this pivotal period in India's educational technology landscape, I found myself joining Byjus, a leading Ed-tech company, as my first employer.The year 2017 witnessed a revolutionary transformation in the field of Ed-tech in India, with the emergence of the concept of consuming educational content akin to media consumption gaining prominence. It was during this epoch that I had the privilege of being part of the early years of Byju's, when it operated under the name "Think and Learn Private Limited."Assuming the role of an Inside Sales Executive at Byju's, my responsibilities were outlined in a structured and comprehensive manner:Inside Sales Executive:1. Prospecting2. Initial Contact3. Needs Analysis4. Product/Service Presentation5. Overcoming Objections6. Closing the Sale7. Follow-UpBeyond the realm of Inside Sales, I actively participated in implementing the Hub and Spoke Sales Model:Hub and Spoke Sales Model:1. Spoke Setup3. Lead Distribution4. Localized Sales Efforts5. Communication and Collaboration6. Data ConsolidationAdditionally, I played a pivotal role in the On-Ground Sales Model:On-Ground Sales Model:1. Territory Planning2. Prospecting3. Face-to-Face Meetings4. Product/Service Demonstration5. Negotiation6. Closing the Deal7. Relationship ManagementMaintaining ongoing relationships with customers through regular visits and follow-ups.In summary, my tenure at Byju's encompassed diverse sales methodologies, each contributing significantly to the company's growth. The Inside Sales process focused on lead identification, effective communication, needs analysis, and successful closures. The Hub and Spoke and On-Ground Sales models emphasized decentralized operations, localized strategies, and direct, face-to-face interactions.