Abhinav Pratik Email & Phone Number

New York, NY, US

New York, NY, US

Seattle, WA, US

• Single threaded owner of all reporting, metrics, and KPIs.
• Helped setup an infrastructure for automation opportunities, and launched 10 automated and semi automated workflows that offered various efficiency gains for the team.
• Scaled team processes as we grew from a team of 5 people reporting to a single manager, to a team of 14 people reporting to 3 different managers. Our team(s) were responsible for supporting entire AWS, doing all third.
• Led bi-weekly Business Review meetings with the Director, reporting the health of the business. Also represented the team in an org-wide meeting that tracked goals and projects.
• Updated several standard operating procedures (SOPs), both for tasks within the team, and also for collaborative tasks involving partner teams.
• Established an oncall process for incident response.

Seattle, WA, US

• Ran an investigative campaign that helped the Alexa Mobile app get to 95% native code from the previous 80%, offering better overall experience to our customers.
• Wrote the initial business requirements and design document for the Alexa Mobile Self Service Project, an internal website that allowed changing config files and static assets on the server-side with a few clicks.
• Created Partner Version Sets for a couple of our packages that received high volume of contribution from partner teams, allowing self-serve dry-runs of the change, bringing down the average time for each code review.
• Weblabs are how A/B testing is done at Amazon. I helped reduce technical debt by safely turning off 20+ weblabs for already launched features.
• Helped project 2020 Q4 peak traffic for our services and ensured that our dependencies were scaled adequately for the same. No issues were observed during the holiday period.

Seattle, WA, US

• Reduced the client-side latency for the customers of the Alexa Mobile App and Website, living in Japan and Australia by 40%. My solution involved adding CDNs (AWS Cloudfront) into the existing architecture in a way.
• As a stretch goal, I also implemented caching and delivering of Echo’s First-Run Video through Cloudfront instead of directly fetching it from S3. This allowed faster loading of the video and also proved to be cheaper.

Master Of Science - Ms, Computer Science

Certification, Computer Science

Bachelor’S Degree, Computer Science

High School, Aisse, Aissce