• Ensured high levels of customer satisfaction through excellent sales service.• Kept up to date with wine and other alcohol product information and suppliers.• Assisted ordering personnel as point of contact for suppliers.• Presented wine portfolio and company positively to wholesale & trade clients, at events,and to other partners.• Ensured efficiency in daily operations of wine ecommerce warehouse & delivery activities.• Supervise delivery and warehouse assistant… Show more • Ensured high levels of customer satisfaction through excellent sales service.• Kept up to date with wine and other alcohol product information and suppliers.• Assisted ordering personnel as point of contact for suppliers.• Presented wine portfolio and company positively to wholesale & trade clients, at events,and to other partners.• Ensured efficiency in daily operations of wine ecommerce warehouse & delivery activities.• Supervise delivery and warehouse assistant personnel, and step in to cover for staffduring unexpected staff absences.• Collaborated with marketing and purchasing team to attract new products.• Contributed to the company’s Asian expansion plans. Show less

Key account management for French craft alcohol Armagnac brand (ODVI)• Conduct market research of Grand Est region of France and implement Brand Bulidingstrategy for premium craft alcohol brands• Managing promotional activities• Determine price structure, markups for target market• Elaborated partner profile to rank and evaluate HORECA that are relevant to the brand• Top in sales for Sep 2021, Oct 2021 and Nov 2021• Organised Craft alcohol and wine tasting sessions… Show more Key account management for French craft alcohol Armagnac brand (ODVI)• Conduct market research of Grand Est region of France and implement Brand Bulidingstrategy for premium craft alcohol brands• Managing promotional activities• Determine price structure, markups for target market• Elaborated partner profile to rank and evaluate HORECA that are relevant to the brand• Top in sales for Sep 2021, Oct 2021 and Nov 2021• Organised Craft alcohol and wine tasting sessions as a part of brand launch• Be the point of contact for marketing, sales, supply and logistics for the brand Show less

-Order Management for UK and Ireland Market-Identify and resolve any inconsistencies in Orders coming via EDI and E-mail-SAP & SALESFORCE-Working in close contact with inventory deployment and transport planning team to ensure a proper planning.-Accountable to coordinate the internal and external transport capacity usage and availability.-Accountable to coordinate the Front Office and customer for order processing-Support the EU Transport activities by ensuring correct &… Show more -Order Management for UK and Ireland Market-Identify and resolve any inconsistencies in Orders coming via EDI and E-mail-SAP & SALESFORCE-Working in close contact with inventory deployment and transport planning team to ensure a proper planning.-Accountable to coordinate the internal and external transport capacity usage and availability.-Accountable to coordinate the Front Office and customer for order processing-Support the EU Transport activities by ensuring correct & timely payment to Internal/External transport partners. -Provide monthly follow-up of the transport performance vs. budget. Support the development and implementation of the EU Logistics Transport Strategy-Manage weekly/monthly admin routines with our logistics and transport partners (freight audit, billing proposal and invoicing)-Maintain day to day administrative data in the systems-Ventilate the transport costs into the relevant variable logistics costs (VLC) cost centers during the month end closing process with the country Budget & Business Performance Managers (BBP)-Identify and implement cost-saving opportunities and help define and implement the transport strategy -Work in compliance with the legal requirements and internal accounting compliance rules Show less

Acquiring data from primary or secondary data sources to maintain the database. Analyzing, filtering and cleaning the data and interpreting trends in complex data sets. Evaluating large data sets for quality and accuracy with the help of market reports. Analyzing, querying and manipulating data according to defined business rules and procedures. Client engagement by attending client calls to understand their requirements and delivering the project accordingly. Worked… Show more Acquiring data from primary or secondary data sources to maintain the database. Analyzing, filtering and cleaning the data and interpreting trends in complex data sets. Evaluating large data sets for quality and accuracy with the help of market reports. Analyzing, querying and manipulating data according to defined business rules and procedures. Client engagement by attending client calls to understand their requirements and delivering the project accordingly. Worked with the world's leading business publishers & top market research firms across the US & UK. Show less

-Lead Generation:Launched sales campaigns based on specific demographicsGenerate sales leads through campaigns via email, telephone or combination-Research and Surveys:Conduct mobile and landline surveys for a broad range of UK industries including:Telecoms,Finance,Insurance (various types including PPI),Home improvements,Accident claims and Leisure industries-Database Building and MaintenanceMaintained database results by setting and enforcing standards and… Show more -Lead Generation:Launched sales campaigns based on specific demographicsGenerate sales leads through campaigns via email, telephone or combination-Research and Surveys:Conduct mobile and landline surveys for a broad range of UK industries including:Telecoms,Finance,Insurance (various types including PPI),Home improvements,Accident claims and Leisure industries-Database Building and MaintenanceMaintained database results by setting and enforcing standards and controls.Reporting senior technical management and keeping them informed by preparing reports on database performance and problemsMaintained database performance by troubleshooting problems Show less

Welcoming guests in a friendly and professional wayAddressing and escalating customer complaintsProviding information about facilities, cuisines and discount

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.Operating cash registers, managing financial transactions, and balancing drawers.Achieving established goals.Directing customers to merchandise within the store.Increasing in store sales.Superior product knowledge.Maintaining an orderly appearance throughout the sales floor.Introducing promotions and opportunities to… Show more Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.Operating cash registers, managing financial transactions, and balancing drawers.Achieving established goals.Directing customers to merchandise within the store.Increasing in store sales.Superior product knowledge.Maintaining an orderly appearance throughout the sales floor.Introducing promotions and opportunities to customers.Cross-selling products to increase purchase amounts. Show less

• Market research• Process specification• Product Development Design• Packaging design & specification• Designing raw material specification• Modifying existing products and processes and developing new ones• To experience the development of a new food product as a team activity• Drawing out the design specification chart of each of the variants• Preparing product costing based on raw materials and manufacturing costs to ensure profitable products• Develop… Show more • Market research• Process specification• Product Development Design• Packaging design & specification• Designing raw material specification• Modifying existing products and processes and developing new ones• To experience the development of a new food product as a team activity• Drawing out the design specification chart of each of the variants• Preparing product costing based on raw materials and manufacturing costs to ensure profitable products• Develop new food products within requirements of food safety, food preservation and good• manufacturing scheduling Show less