Pratik Giri

Pratik Giri Email and Phone Number

Subject Matter Expert at LTIMINDTREE| Active Directory| GPO| Kerberos and NTLM Authentication| | DFSR | DNS | DHCP | SMB | DFSN | WIRED AND WIRELESS AUTHENTICATION | NPS AND RADIUS AUTH| VPN | @ LTIMindtree
Pratik Giri's Location
Maharashtra, India, India
About Pratik Giri

• Cisco Internetwork Operating System (IOS).• OSI and TCP/IP models, TCP and UDP protocols.• IPv4 addressing and subnetting, supernetting.• IPv4 address types Unicast, Broadcast, Multicast.• IPv6 addressing scheme.Supporting customers with Microsoft’s Professional support contracts. • Resolving queries related to Microsoft’s Networking technologies • Troubleshooting Server Roles such as DNS, DHCP, TCP/IP, VPN, SMB, Wireless, Nps, Nested virtualization, RPC failures etc. • Analysing network traces, SDP logs, ETL/ Wireshark traces. • Working on collaboration tasks with other teams seeking help on networking part. • Giving triages on various topics and currently preparing for Subject Matter Expert role on Microsoft’s RADIUS server for Wireless Communication. • Handling escalation calls, supporting team mates, Monitoring reported issues/bugs. • Achieving customer satisfaction to meet customer goals

Pratik Giri's Current Company Details
LTIMindtree

Ltimindtree

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Subject Matter Expert at LTIMINDTREE| Active Directory| GPO| Kerberos and NTLM Authentication| | DFSR | DNS | DHCP | SMB | DFSN | WIRED AND WIRELESS AUTHENTICATION | NPS AND RADIUS AUTH| VPN |
Pratik Giri Work Experience Details
  • Ltimindtree
    Specialist - System Management
    Ltimindtree May 2024 - Present
    Pune, Maharashtra, India
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  • Concentrix
    Subject Matter Expert
    Concentrix Oct 2022 - Sep 2024
    Pune/Pimpri-Chinchwad Area
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  • Concentrix
    Senior Technical Advisor
    Concentrix May 2021 - Sep 2024
    Pune, Maharashtra, India
    • Resolving queries related to Windows Servers Active Directory and Networking technologies • Troubleshooting Server Roles such as DNS, DHCP, TCP/IP, VPN, SMB, Wireless, Nps, Nested virtualization, RPC failures etc. • Analysing network traces, SDP logs, ETL/ Wireshark traces. • Working on collaboration tasks with other teams seeking help on networking part. • Giving triages on various topics and currently preparing for Subject Matter Expert role on Microsoft’s RADIUS server for Wireless Communication. • Handling escalation calls, supporting team mates, Monitoring reported issues/bugs. • Achieving customer satisfaction to meet customer goals
    View
  • Wns Global Services
    Technical Associate
    Wns Global Services Dec 2018 - Feb 2020
    Pune
    Handled Call and Email queries of UK customers regarding their Online Water Accounts. Following up onshore clients and performing various technical tasks to resolve issues via Online Ticket Solving tool. Won Rewards and Recognition as a Best caller of the month for 5 months in a row.
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  • Convergys
    Technical Support Associate
    Convergys Jan 2018 - Oct 2018
    India
    Handled inbound calls of consumers regarding Laptop hardware and Software related issues such as Microsoft Office 2016, McAfee Antivirus, Internet Connectivity, Dell Shipped Applications, Windows Operating System Installation and troubleshooting. Achieved organizational certifications as a " Wow Caller" and Best support of Operating System related issues.

Pratik Giri Education Details

  • University Of Pune
    University Of Pune
    62.73%

Frequently Asked Questions about Pratik Giri

What company does Pratik Giri work for?

Pratik Giri works for Ltimindtree

What is Pratik Giri's role at the current company?

Pratik Giri's current role is Subject Matter Expert at LTIMINDTREE| Active Directory| GPO| Kerberos and NTLM Authentication| | DFSR | DNS | DHCP | SMB | DFSN | WIRED AND WIRELESS AUTHENTICATION | NPS AND RADIUS AUTH| VPN |.

What schools did Pratik Giri attend?

Pratik Giri attended University Of Pune.

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