Pratikkumar P Patel Email & Phone Number

Adelaide, South Australia, Australia

• Work closely with business stakeholders and project team members to understand, document, and confirm business needs.
• Evaluate processes or methods used in the existing system.
• Provide project support through quality data analysis of existing and new data sets as part of the development of reporting solutions.
• Develop clear requirements/user stories and provide support to developers and other project team members throughout the project lifetime.
• Actively contribute to the design of solutions to meet business needs.
• Contribute to the project planning process through the identification of work items and facilitating the estimation of effort.

Melbourne, Victoria, Australia

• Provided excellent technical support service, developed strong working relationships with customers, and displayed expert knowledge of all products offered at On-site Technology Solutions.Achievements & Responsibilities:
• Microsoft 365 and Azure knowledge
• Service Now (Ticketing Tool)
• CRM knowledge
• Previously worked with Active Directory
• Installed and maintained the company’s computer systems and network.

Sanand, Gujarat, India

• At Tata Motors, we ensure focused quality control across all our processes. We view our processes in the light of how a step might be done faster and better to improve overall efficiency. Our quality management system.
• Quality improvement by KAIZEN (Change for Better), 5’S’, SQDCME pillars (Safety, Quality, Delivery, Cost, Moral and Environment), TQM (Total Quality Management), QC (Quality Circle) as a part of Quality Circle team for.
• 7’QC’ Tool (Check sheet, Fishbone Diagram, Histogram, PFD, Fish Bone Diagram, Scatter Diagram, Control Chart)
• Work on vehicle production lines check assembling components with quality standard.
• Follow quality and safety guidelines and met all quality productivity goals.
• Fill quality of own work in the car history sheet and description of defects on documents attached to the Vehicle body.

Master'S Degree, Business Analytics

Bachelor'S Degree, Information Technology