Pratiksha Joshi Email & Phone Number

Pune, Maharashtra, India

Currently working as a Quality Analyst for Microsoft with Concentrix. Following are my Job Roles and Achievements : * Initiated and Involved in multiple projects for process improvement by using advanced Six Sigma tools * Proficient with technical audits* Competent with Microsoft Azure and O365 * Audit Voice and Non-voice leads to ensure compliance with project requirements* Prepare, Maintain Publish internal and external quality reports* Track… Show more Currently working as a Quality Analyst for Microsoft with Concentrix. Following are my Job Roles and Achievements : * Initiated and Involved in multiple projects for process improvement by using advanced Six Sigma tools * Proficient with technical audits* Competent with Microsoft Azure and O365 * Audit Voice and Non-voice leads to ensure compliance with project requirements* Prepare, Maintain Publish internal and external quality reports* Track campaign/project progress and Audit Queues to ensure Timely Deliveries* Audit completion and feedbacks within the TAT to meet deliverables* Maintain Audit SOPs and conduct external and internal calibrations within the process * Conduct Timely refreshers and training to decrease process and individual challenges* Conduct trend analysis and provide insights for process enhancement* Investigate escalations for root cause and suggest preventive measures* Maintain Productivity reports and track KPIs Show less

Delhi, India

* Worked as a Supply manager accessing and managing the supply of products and increasing the social media reach by implementing different means* Created a Social media campaign for a startup that increased the sale by 20%