Pratik Wankhade Email & Phone Number

Berlin, Germany

Berlin

As a valued team member of the Formula Student Germany team "greeBEAR" at HTW Berlin, I contributed to the design, analysis, and fabrication of the transmission system. My role involved collaborating with a multidisciplinary team to develop innovative solutions for efficient power transfer and optimal performance. I actively participated in testing, troubleshooting, and refining the transmission system, ensuring its compliance with technical specifications and safety standards. Through my dedication and teamwork, our team successfully competed in international events, showcasing our expertise in transmission technology.

Vadodara, Gujarat, India

During my tenure at Hero MotoCorp Ltd, I undertook various responsibilities and achieved significant milestones in enhancing customer satisfaction and driving business growth. Some of my key accomplishments include:Customer Relationship Management: Effectively managed customer interactions, addressing their queries, concerns, and providing timely resolutions. Developed strong relationships with customers, fostering loyalty and repeat business.Service Excellence: Implemented strategies to improve service quality and customer experience. Conducted regular training sessions for service staff to enhance their skills & ensure consistent delivery of exceptional service.Process Improvement: Identified areas for process optimization & implemented streamlined procedures to enhance operational efficiency. Collaborated with cross-functional teams to drive continuous improvement initiatives, resulting in improved service delivery and reduced customer complaints.Customer Feedback Analysis: Conducted thorough analysis of customer feedback and utilized insights to identify trends, areas for improvement, and new service opportunities. Implemented measures to address customer concerns and enhance overall satisfaction.Business Development: Collaborated with sales and marketing teams to develop customer-centric strategies, contributing to business growth and increased market share. Explored new opportunities for expanding the customer base & promoting brand loyalty.Stakeholder Engagement: Proactively engaged with key stakeholders, including dealers, vendors, and suppliers, to ensure smooth operations & seamless customer experience. Fostered strong relationships & maintained a collaborative approach.These experiences have equipped me with a deep understanding of customer-centricity, effective communication, problem-solving, and team leadership. I am confident in my ability to make valuable contributions in driving customer satisfaction and business growth in future roles.

Pune

~~ Led the design and development of a 2-Stage Auxiliary Gearbox with Spool for BAJA ATV, incorporating helical gears based on AGMA Standards.~~ Represented our college at international BAJA SAE competitions in Kansas and Illinois, USA (2017), and at the national level in BAJA SAE INDIA (2016) in Pithampur.CVT Tuning [2017]~~ Tuned the Gaged Engineering CVT for maximum acceleration, grade-ability, and optimal performance by optimizing the combination of compression spring and flyweight mass.Design of Custom CVT [2017]~~ Designed, analyzed, and fabricated India's first-ever custom CVT, comparing it to the Gaged Engineering CVT and optimizing it for the BAJA ATV, resulting in our team winning the "Fastest Vehicle" title in Baja SAE International.Design of 2-Stage Auxiliary Gearbox [2016]~~ Designed and fabricated a 2-Stage Auxiliary Gearbox with an innovative cage-less differential for the BAJA ATV, achieving a weight reduction of 19% compared to MK IX without compromising strength.

Master Of Business Administration & Engineering- Mba&E, Automotive Management, 2.5

Activities and Societies: • Spearheaded academic projects at HTW Berlin focused on strategic development, R&D investments, and market.

Bachelor Of Technology (Btech), Mechanical Engineering, 7.57

Activities and Societies: Team Nemesis Racing — Student Off-Road Racing Team of College of Engineering Pune

High School Diploma, Mechanical Engineering, 93.13%

Activities and Societies: Event Manager, Head of Technical Leads

Ssc, Ssc, 95.45%

Activities and Societies: • State level Representative for Lawn Tennis {2011} • Captain of Vidarbha Cricket Association {2009}