Senior Program Manager
Product Development - Was part of the Microsoft Learning & its Developer Certification system and tools team. A multi-year portfolio program with roadmap planning, along with annual and quarterly feature development planning and releases, including a full scale technology refresh to an Azure led cloud based full stack with big improvements in processing times, improved UX, system performance, reporting and reduced operational costs. Worked with the business and marketing teams for vision to requirements development to feature mapping. Was responsible for feature design, development, delivery, release, budget & risk management and user acceptance testing. Initially was involved in maintenance features and upgrades, and after a year, was responsible for new features and development including the full Azure / technology refresh program to deliver an end to end, system refresh from usability, technology and operational processes and workflows perspective.