Analyst
Current- Engage with customers across Australia to determine key advertising content strategy- Negotiate and resolve critical queries related to end customer advertising content- Liaise with the client organization to ensure all operational metrics are adhered to on a daily basis- Collect data and apply quantitative and qualitative data analysis techniques on a daily basis thereby ensuring that all customer content rules have been adhered to - Key interface point with the client organization for all quality and training program- Manage the periodic quality reporting and feedback sessions for all specialists- Design and implement quality improvements plans to external and internal stakeholders periodically- Conduct process and refresher training on a needs basis
