• Partnered with product managers, the design team, and ML engineers to drive projects from inception to launch.• Developed the DB Knob Configurations module: to apply AI-recommended knob values for targeted performance optimization on AWS-hosted RDS and Aurora DBs, as an immediate primary value-add for users in product demos.• Made a performant and customizable performance trends charts builder using Visx, Frappe Charts and RTKQuery. Increased traffic to the page by letting users make their own charts using the data pipeline.• Worked on product development using Django, Postgres, ReactJS, Docker, Kubernetes and Ottertune’s frameworks.

• Built a Data Pipeline to extract and analyze data from varied sources on-demand using Django, Celery and Snowflake. • Used it for internal investor dashboards, and later for OtterTune Trends APIs for users to compare to other similar DBs.

• Worked on the Covid-19 MyGov Corona Helpdesk chatbot as part of a government initiative that was used by millions of Indian users, leveraging NLP-based models to parse queries and supply verified information.• Improved chatbot builder platform accuracy by nearly 15% by building the Smart Funnels feature, to detect undefined queries in user messages and learning from bot break information to augment the bot flow with correction nodes.• Developed an IVR system POC in C++ using UniMRCP, that parsed spoken user messages and then called a given Haptik Bot API to give automated responses.• Dashboard and Custom Reporting for the Analytics product.

• Core maintainer for the free and open-source ERPNext product and it’s low-code web framework Frappe repositories.• Increased codebase stability by reviewing community contributions, conducting live coding sessions at conferencesand code sprints, and mentoring and guiding team members.• Developed several core modules for the Frappe framework: Frappe Charts, Setup Module, Desk v2.0, Global Search,in-app Marketplace.• Achieved nearly a 30% reduction in technical debt by migrating ERPNext and Frappe to Python 3, ES6, and Vue.js, and enhancing test coverage for continuous integration.